Andrei Papancea

CEO at @NLXai. Teach at @Columbia. Formerly built @AmericanExpress Conversational AI. Embracing NYC.

[Andrei Papancea @ndrppnc]

CNN is reporting that one Southwest customer spent 10 hours on the phone waiting for help on a booking! @SecretaryPete, @SouthwestAir, there's a better way to do airline customer service. Read my open letter via @nlxai to learn more:
https://t.co/m9mNLO6axc

#SouthwestAirlines

[Andrei Papancea @ndrppnc]

@nytimes

[Andrei Papancea @ndrppnc]

Car blew up in #HudsonYards in New York. Stay safe #NYC.

#explosion

[.BOT @getdotbot]

@nlxai CEO, Andrei Papancea, addresses some of the common conversational AI myths in his latest feature on practical AI. Read more 🔗 https://t.co/53Ws9ZTLsZ @ndrppnc #chatbots #artificialintelligence

[Andrei Papancea @ndrppnc]

Nice read by @AllisonPohle on the improvements in airline #CustomerService wait times

https://t.co/1ULXqOAgm0

[PYMNTS @pymnts]

Conversational AI is talk of the town as call centers adapt to new realities. Our chat w/ @NLXai's @ndrppnc: https://t.co/HbPHQribBv

[NLX @nlxai]

Customers are tired of being put on hold. With Voice Compass™ by #NLX, customers are guided by the Voice Compass Journey Assistant to complete their task at their own pace. No wait time, no hassle.

Try the free demo today:
https://t.co/2owXN8v5jO

#VoiceAI #CX #IVR #CustServ

[NLX @nlxai]

Hot off the press from @VentureBeat @tim_keary - Conversational AI provider NLX raises $5M to enhance voice-driven customer support.
Read the full article here: https://t.co/77u5pUothD

[NLX @nlxai]

We are thrilled to announce that #NLX has raised $5 million!🔥 With this support, we’re able to continue to help transform customer support into automated, personalized customer self-service experiences.

Read what our investors have to say:
https://t.co/XLHS6zJ7Je

#VoiceAI #AI

[NLX @nlxai]

Happy holidays, all! Wishing you and yours a weekend full of cheer and (hopefully) rest.

[Arte Merritt @artemerritt]

I'm excited to announce our new Conversational AI partner solutions initiative with @cationbot, @Deloitte, @nlxai, @Quantiphi, @ServisBOT, @TensorIoT, @xappai https://t.co/YNYHDcuewB

[NLX @nlxai]

I spy with my little eye 👀...an amazing team that continues to grow! Thanks for the memories, Nashville. Our in-person retreat was a success. Cheers! 🥂

@avinab0 @elaineinthebay @julie_nlx @ima_fadi @ndrppnc #NLX

[NLX @nlxai]

It's here...

Our new website is live!
https://t.co/v0oxOKksI3

#VoiceAI #ConversationalAI #BuildwithNLX #AI #NLX

[diana @aidesigndiaries]

have you seen my latest video yet? 👀
i learned so much more about #CxD from fellow @nlxai designer, Cecilia Bolich! 💙

watch the full interview on vimeo! ➡️ https://t.co/noT0lwuGs3

#VoiceFirst

[NLX @nlxai]

Only 30% of customers are able to self-serve to find answers. Avoid traffic jams and ease the pressure on your call centers.

NLX. Enabling multimodal, AI-powered conversations. Finding answers faster.

https://t.co/YcIuDB3gSM

#ConversationalAI #VoiceAI #AI #multimodal

[NLX @nlxai]

NLX is featured in #AWS's new e-book: Building "What’s Next" in Travel and Hospitality!
We discuss how our technology has been helping companies during the pandemic and the potential for digital customer engagement.
Full story: https://t.co/oyBIobOFec

@digitaljournal @awscloud

[Modernist Studio @modatx]

"Why Design?", is a conversation with design technology and business leaders on design and how it impacts their industry. Matt Franks, CEO of Modernist Studio, joins @ndrppnc, Founder and CEO of @nlxai to discuss automation beyond customer service. https://t.co/xfX5lARghK #design

[NLX @nlxai]

Try our free demo to see how Voice Compass can reduce on-hold time and improve customer satisfaction. https://t.co/89eAKjyM5E

Be sure to follow us for more up-to-date news on our services!

#VoiceAI #ConversationalAI #ArtificialIntelligence #CX #BigData #AI #MachineLearning #NLP

[NLX @nlxai]

Join @JoanBajorek and Andrei Papancea (@ndrppnc) next week as they discuss the next generation of customer self-service.

Live webinar Feb 16th at 11am PDT

Grab your free ticket here:
https://t.co/BSvcK7mtAy

#voiceAI #conversationalAI #multimodal #VoiceTechnology #AWS #CustServ

[Vaggelis Atlidakis @Vatlidak]

AWS Travel and Hospitality Partner Conversations: NLX @ndrppnc @nlxai https://t.co/RNF6ogYtUN via @awscloud