@AttorneyofFacts Julianus, you don't need to sign up for anything to use the scanner. You can use it with the free Neat Scan Utility without signing up for anything, or with other 3rd party scanner solutions.
@AttorneyofFacts All Neat scanners are out of warranty, but can still be used with a variety of 3rd party scanner software or the free Neat Scan Utility.
@AttorneyofFacts Thank you for your interest in our retired Neat scanners. We appreciate your feedback and suggestions. At this point, all Neat scanners have been retired and are no longer receiving enhancements.
@AttorneyofFacts@Twitter@AttorneyofFacts Unfortunately, Neat has left the scanner market in 2015. In order to use the Neat software, you will have to purchase a Neat subscription. you can download our free scanning utility here- Install Neat Scan Utility for the Desktop - Neat HelpCenter
@mike20878, you asked if we "still tag records that were previously exported?" - We don't tag exports to files (e.g. CSV) but do mark exports to Quickbooks if you use that. We have an Ideas portal (https://t.co/k2UA2iTQwn) that you can request for future consideration. Thanks!
Neat now has a beta driver to work with Neat scanners in the Mac OS 10.14 Mojave operating system. Click here for more details on downloading the Mojave beta driver.
https://t.co/r5drJ1exY3
@cosmogirl413 If you were previously using the retired software that does not require a subscription, you can contact our retired software team at 855-910-6328 to obtain the retired software.
https://t.co/LAGrjR3rkd
@JasonMKasper As mentioned in our neatcompany reply: Thanks for letting us know, Jay. Our apologies for the delay. If you don't yet have the link, please provide the email used with your Neat account in a Direct Message.
@chapdav2 That's usually due to a problem with the image quality on Mac. Try this first: https://t.co/lkOPfdxIQY and if that doesn't do it try: https://t.co/9XuBoA6g45
@nivekja78 We have good news for you! We now offer a legacy support line that includes a download of the legacy software if needed:
https://t.co/LAGrjR3rkd
@dharmeshsinghal@nestsupport Are you troubleshooting scanner hardware? We do not have authorized repair centers but if you are under warranty you are likely to be eligible for a replacement. Please provide specific details about what you are troubleshooting.