Cofounder & CMO for 23+ Years Experience | Marketing Manager at Chamber of Commerce | HBS in Digital Marketing | Salesforce Double Ranger | Published Author
Last call for this month's Salesforce + Google #TrailblazerQuest. ๐ฃ๏ธ
Complete this quest by June 30 to learn how to power up your data and AI like a pro. โจ
Start now to receive a special community badge: https://t.co/FEgXlXuPOJ
Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution.
๐น Seamless transfer & human handoffs across all channels
๐น No writing conversational trees
๐น Reads text, images, audio/video
๐น Omni-channel transfer & human handoffs
๐น Acts across sales, service, marketing, & commerce
๐น Hybrid keyword & vector search
๐น Extensible low-code tools
๐น MuleSoft for cross-system actions
๐น Real-time, harmonized data with Data Cloud
See it at Dreamforce 2024! Now everyone is an Einstein. โค๏ธ
There's an unwritten psychological contract that both employees and employers agree to follow at work. When it's breached, workers feel less satisfied and committed โ contributing less and performing worse. https://t.co/sMlOkCJ4A0
B2B companies are transforming sales with omnichannel teams, advanced tech, data analytics, third-party strategies, and e-commerce excellence.
Implementing these boosts market share growth, but requires strategy and commitment. https://t.co/Tqubl4zeeo
#OmnichannelSales#B2B
Y Combinator's Startup School is a series of free online classes available to the general public. Here are some of the valuable tools you can take from it:
https://t.co/cmZM1DOvYY
"Soft skills" are probably misnamed. They are the hardest to understand and systematize, and the skills that give humans an edge over robots. https://t.co/MHt3hStZbG