Ned May

Lead TechInsights End Market Analyst teams covering Automotive, Mobile, Consumer Electronics and Telecom Strategies.

[Ned May @nedmay]

Despite my day job, I just suffered the worst customer experience at the hands of @Ford that one could imagine. Anyone want an EV? I'm ready to give mine away...

[Ned May @nedmay]

@"Leading Through GenAI – Five Steps to Embrace Technology’s Latest Wave"https://t.co/hqHbr8au62 on @LinkedIn

[Ned May @nedmay]

@"Leading Through GenAI – Five Steps to Embrace Technology’s Latest Wave"https://t.co/hqHbr8au62 on @LinkedIn

[Ned May @nedmay]

#AMF Twitter

[Ned May @nedmay]

OMG @AsurionCares is at it again. Worst customer “service” ever. @Verizon drop them!!

[Ned May @nedmay]

Hey @Icelandair I snapped this out my window last night. Thanks for a great journey!

[Ned May @nedmay]

@Vanguard_Group Directing me to submit feedback in your broken app isn’t much of a response. And I replied privately to that message and heard zilch. It’s as if no one real is listening or engaged.

[Ned May @nedmay]

Absolutely shocked by how bad (or non existent) customer support has become @Vanguard_Group ... and I'm Flagship. Feels more like I'm on a sinking ship. Who authorized that App?!

[Ned May @nedmay]

@VerizonSupport Done. And thank you.

[Ned May @nedmay]

nearly 2 months in and still getting nothing but the run around from @AsurionCares (no they don't) and @verizon home protect. #giantfails

[Ned May @nedmay]

@AsurionCares I have sent a direct message and have yet to get a reply. It is almost like public messages get a response and private ones don't... #AsurionDoesntCare

[Ned May @nedmay]

Still experiencing the worst customer service ever from @AsurionCares @Verizon you need a new partner for device insurance.

[Ned May @nedmay]

@AsurionCares Now it says is complete. #1642987138 and it isn't

[Ned May @nedmay]

Having the worst customer service from @Verizon and @Asurion !? They’ve had my daughter’s PC for nearly a month. #InsuranceFails

[Ned May @nedmay]

@AsurionCares You've had my daughter's PC for a month now. I've had to call in 4 or 5 times and nothing is ever done. Your agents claim they've called - my iPhone log says they haven't - and now to wait for email - which I've been doing for some time to no avail

[Ned May @nedmay]

@VerizonSupport They just called and said they had no record of other conversations… but it’ll all happen in 3 days. Earlier when I called they had the full record…

[Ned May @nedmay]

@VerizonSupport Yes multiple times. First they said they called.. not true if@you believe in iPhone logs. Then 2 weeks later Incalled again and they said the same. (See above). Then when I called two days ago they said they’d email… they didn’t. Now they say they’re going to call…

[Ned May @nedmay]

The Bitcoin Hot Tub by Anthea Stratigos https://t.co/e9dWsZtC4I

[Ned May @nedmay]

Marketers must do more with less this year. Our latest analysis explores where US marketers will invest across in-house staff and external contractors.

Outsell client? Read the full analysis here: https://t.co/SQb59Yuv17.

[Ned May @nedmay]

Can't say I won't miss it but nostalgia should never get in the way of progress.... Headquarters is Where the Heart Is by Anthea Stratigos https://t.co/Gm4v3VUNu0