Tori Needham

Wit

[Tori Needham @NeedhamTori]

@tescomobile Tried to upgrade online (yes I’m eligible). Took me through entire process only to say I can’t upgrade. Tried your chat and your agent was useless and told me to speak to the upgrade team who are too busy and won’t accept more calls/chats. Should I go elsewhere?

[Tori Needham @NeedhamTori]

@pitchup Can somebody DM me as you have charged us nearly double on our booking and I’d like to know why.

[Tori Needham @NeedhamTori]

@NespressoUK Are you still having warehouse issues that are impacting delivery? My order this month is taking a while. Used to be so good but now it’s slow!

[Tori Needham @NeedhamTori]

@Tesco have you had any chicken related complaints at all? I’ve noticed a sharp declined in quality of chicken breasts. Having to cut off more and more nasty bits and texture is rubbery. Been last 3/4 weeks.

[Tori Needham @NeedhamTori]

@champneys First time using your website to order some gift cards today and what a nightmare it was! Kept timing out after seconds due to inactivity when I had literally been purchasing a voucher. I’ve got confirmation email but it doesn’t say much!!! First impressions not good.

[Tori Needham @NeedhamTori]

@NespressoUK my order finally arrived but what a mess! I haven’t opened it - that’s how it turned up! Looks like your new warehouse needs to sort its packaging out!

[Tori Needham @NeedhamTori]

@NespressoUK still no coffee and starting to consider getting rid of machine and replacing it with one you can get pods from in shops. Your service is quite frankly shocking. You’ve based your business on deliveries and can’t deliver! Ordered 28th Feb! Got sh*t £10 compensation.

[Tori Needham @NeedhamTori]

@NespressoUK for those waiting for pods, maybe considering this as an option 😂

[Tori Needham @NeedhamTori]

@krisb60 @Nespresso Yep, me too! Compensation of a tenner! That still doesn’t really cover it!

[Tori Needham @NeedhamTori]

@EleanorHopcroft @Nespresso No chance of them arriving soon Eleanor! Some mucked up warehouse move has been blamed for the issue. But Nespresso aren’t actually posting that on here!

[Tori Needham @NeedhamTori]

@NespressoUK I’d love to send you a DM but link isn’t working!!! 🤷🏻‍♀️
1 week since I ordered and still nothing. Considering getting a Lor machine instead as at least can get there pods at supermarket.

[Tori Needham @NeedhamTori]

@NespressoUK A company based on people ordering pods online to be delivered cannot afford to have warehouse problems! Been waiting for my coffee for a week. Got £10 credit but doesn’t solve issue. Sort it out!!!!

[Tori Needham @NeedhamTori]

@Nespresso @krisb60 Why are you replying to all these messages with “Sorry to hear that” when you absolutely know about this issue. Whoever arranged that warehouse move needs to be given an alternative job!

[Tori Needham @NeedhamTori]

@OVOEnergy @emm_victoria I have sent you a message but that’s now being ignored!

[Tori Needham @NeedhamTori]

@Neal_UK @Omi1974 Thanks! I’m going to look into this now.

[Tori Needham @NeedhamTori]

@Omi1974 @OVOEnergy I am considering moving to another firm but not an ideal time to do that either

[Tori Needham @NeedhamTori]

@MartinSLewis OVO fiasco! They took over from SSE and have completely mucked up the government energy payment scheme (which SSE were running quite effectively). Any other complaints or just me? 🤨

[Tori Needham @NeedhamTori]

@OVOEnergy Why are you ignoring some tweets? Can you please sort out the mess you have caused with the transfer of my account from SSE (who I was with for year and were superb)?!

[Tori Needham @NeedhamTori]

@OVOEnergy I am still waiting for Decembers energy payment. I raised a complaint and had a reply but still nothing and now being ignored!