@OneCardHelp@GetOneCardIN I raised a query with you on 23 September regarding a ₹6,563.77 Wallet Transfer Fee + applicable taxes charged on 3 separate transactions of USD 3,415 each with the same e-commerce merchant.
I still haven’t received any response.
@OneCardHelp It’s been 7 days since I raised my query via email regarding the ₹6,563.77 Wallet Transfer Fee + applicable taxes charged on 3 transactions of USD 3,415 each.
Still no response or resolution.
@OneCardHelp I’m also unable to reach customer care — when I call, I’m told that my mobile number is not registered with any OneCard account.
Please respond to me at [email protected] and resolve this issue.
#OneCard#CustomerSupport