Neeraj Rohilla

Analyst, Reviewer. Trying to bridge the gap between consumers and service providers.

[Neeraj Rohilla @neerajonwork]

@LGIndia ok. Awaiting response. please note it's been more than a month, and so far I have not received even a tentative resolution date.

[Neeraj Rohilla @neerajonwork]

@LGIndia Waiting for a response on a service request raised more than 1 month ago. Cust care gave me local service center number who is not even picking my calls. Tried all communication channel. Please help. Complaint and Escalation no. RNA260813076200/VCA260901077086_01

[Neeraj Rohilla @neerajonwork]

@LGIndia Any update?

[Neeraj Rohilla @neerajonwork]

@LGIndia I have LG ultra gear 24 inch monitor (in warranty) and its display stopped working. Placed the request for the same.

[Amiitshroti22 @amiitshroti22]

@MunCorpGurugram @MCManesar @GauriSarin @PMOIndia @narendramodi @CMHarynan @cmohry

Look at the conditions of Sec 86 road adjacent to DLF nth and sky court. Every day we are facing so much trouble and such a unhygienic condition

Please help how can someone live here

[Neeraj Rohilla @neerajonwork]

@cromaretail Hi, not sure if you read my prior messages. I know you have closed the complaint. I am asking what is the SOP for fraudulent behavior demonstrated by your team. Please let me know what action is being taken for that. Would like to escalate it as it's against consumer rights.

[Neeraj Rohilla @neerajonwork]

@cromaretail I raised multiple issues reg my croma ac since product was in warranty. Your team was stalling the issue until product became out of warranty and now asked me to pay charges for part replacement. Please look into it. I have all ticket details for your ref.

[Neeraj Rohilla @neerajonwork]

@cromaretail Have not received any response yet. Can you pls tell me by when should I expect it?

[Neeraj Rohilla @neerajonwork]

@cromaretail Also, please let me know for how many days should I wait t get a resolution from you? I am sure there must be pre-decided SLAs.

[Neeraj Rohilla @neerajonwork]

@cromaretail I am reaching out for further assistance and raising this to you. Please let me know why no action was taken on incorrectly diagnosing the issue, which casused this? Please clarify.

[Neeraj Rohilla @neerajonwork]

@cromaretail Can you pls tell me what action is taken for incorrectly diagnosing the same issue during warranty period? I raised multiple tickets then. Was the intention to drag issue till product is out of warranty and then charge me? Attached are screenshots of tickets.

[Neeraj Rohilla @neerajonwork]

@cromaretail Thanks. Hope someone will reach out to me to check/validate the details. Noone has reached out so far.

[Neeraj Rohilla @neerajonwork]

@cromaretail I have shared all these details in dm. I also have other details with me for your reference, where I explicitly asked your team to not close the tickets until resolved, but those were still closed without my consent.

[Neeraj Rohilla @neerajonwork]

@dlfrealty Invested 2nd time in your GardenCity floors and now facing pathetic maintenance service. Pre installed Hitachi AC is non functional since 2 months and no one is showing any accountability or efforts to get it fixed. Have been trying to reach out everyone but no luck.

[Neeraj Rohilla @neerajonwork]

@Milkbasketin have been struggling with your poor chat support and worse delivery team since 2 mornings. Getting weird reasons from them for no delivery. Can you please help. Would like to get my money back. Cant deal with such terrible service.

[Neeraj Rohilla @neerajonwork]

@Uber_India something needs to be done about this. I am probably reporting this a little late, but still seeking your attention to this. At the least, this driver should receive the adequate treatment for his unprofessionalism.

[Neeraj Rohilla @neerajonwork]

@zomatocare Thank you. Had a word with your team. Got it resolved. Thanks.

[Neeraj Rohilla @neerajonwork]

@zomatocare @zomato what's your policy on delayed deliveries. I am waiting for my food since 1.5 hrs. And still no confirmed delivery time. Your cust care executive is changing SLA. Restaurant is not picking call. Shouldn't there be policy to help customers in such situations.

[Neeraj Rohilla @neerajonwork]

@zomatocare Hi, any update on this? Have not heard back anything.

[Neeraj Rohilla @neerajonwork]

@zomatocare Sent you details. Please look into this let me know what's your policy to handle such cases.