hypocrisy of @JioCare! Internet down for 12+ hours and zero engineers available to fix it. But the second I ask about buying a new service? Magically, I get engineer wit name, numbers instantly.
Prioritizing sales over existing loyal customers is a shame. #JioFiber#BadService
@JioCare Unacceptable @JioCare! Your team cancels my appt, and now you want ME to wait 3 hours and reschedule it myself because of "system restrictions"? I shouldn't have to fix your internal tech's mistake. Assign an engineer and get my internet fixed tonight!
@JioCare SR raised at 5:30PM, tech scheduled 7-8PM. When I call your engineer say not my area nobody works after 5PM & cancel. But for a NEW installation, your team works till 10PM?! Need this internet issue fixed ASAP. SRO0002MBRJ8.
Unacceptable @JioCare! Your team cancels my appt, and now you want ME to wait 3 hours and reschedule it myself because of "system restrictions"? I shouldn't have to fix your internal tech's mistake. Assign an engineer and get my internet fixed tonight!
@JioCare JioFiber Service Request no. SR00002MBRJ8 has been addressed. We have identified and resolved the technical concern at our end, hence the scheduled engineer visit is not required.
Then what is the compensation if this is from you side.
@JioCare Why internet is down again in 24 hours previous complaint no engineer visit and internet restored automatically as it was from your end now again same problem.
@JioCare again same problem and still this is also from your end what a pathetic and bad service poor customer support poor service just after 24 hours internet again down
@JioCare Absolute harassment! Just after a previous complaint was "resolved," my internet has been completely down after 24 hours. To make it worse, you rescheduled my morning appointment to 9 PM–10 PM tonight?! Who schedules service visits at night? Fix this ASAP! SR00002MBRJ8
@JioCare why are you changing my engineer visit status on hold again and again why you don't want to resolve my complaint call me immediately I want in person talk ASAP
@JioCare another bluff from your side the engineer I called whose number are providing in app is already leave the job as per conversation with him. Fraud company fraud resolution everything is fraud.
@SoumenMamonPal@JioCare Now when I call to engineer via app he said he already leave the job. Fraud company fraud customer support fraud service I also complaint to consumer helpline you should also do.
@JioCare what is this behaviour why you put on hold of engineer visit why such a poor service. bad customer support bad service. Please look into this @jaagograhakjago