"Often your customer service team members are the only people your customers will ever interact with, so having the right people in place is vitally important." - @mrpatto
I wish more companies and organizations realized this
One of Google’s studies revealed that users form their first impression, the “gut feeling” about your website, in under 50 milliseconds 😲.
The same study suggests that website design that is visually less complex is perceived as more beautiful 🤩.
#UX https://t.co/N8SKoXwlnW
As a product becomes more feature-full it inevitably becomes more difficult to use, because the user has to manage more information while operating the product
#UX#UI#UXDesign#psychology
https://t.co/i27s2HTc6d
Being a UX designer is being a teacher, a communicator, a diplomat, researcher, listener and presenter, it's about being humble and open. It's so much more than just doing good wireframes. #ux#design#team#forwardthinking
Updated diagram w/all cycles running clockwise, lol!
Diagram focuses on how developing cognitive empathy, deep understanding allows a richer pool of opportunities for broader idea generation. (Where do ideas come from? This allows support for non-dominant thinking styles.)