@DamiDina Hi there! Thanks for flagging this! Please report any suspicious surveys claiming to be from SurveyMonkey using the form below. Once submitted, it goes directly to our team so we can address the matter as quickly as possible: https://t.co/YD0sYkYmEk
@giorgosmit Hi there! Thanks for flagging this! We take phishing of any kind very seriously. Please DM us with more info or use this form to report the survey: https://t.co/YD0sYkYmEk
@YGuillemet17015 Hi there! Thanks for flagging this! Please report any suspicious surveys claiming to be from SurveyMonkey using the form below. Once submitted, the report is sent directly to our team so we can review and address the matter as quickly as possible: https://t.co/GsPRhkuvMp
@alemccall Hi there! We understand your frustration. Creating a negative experience is never our intention. Could you send us a direct message with the email address associated with your account so we can take a closer look?
@G_hineas Hi there! Thanks for reaching out. Since we’re on social media, we can’t review your account for security reasons. For account support, our support team is the way to go! You can contact them here: https://t.co/7gzcn5jM5d
@PhilMac_IE@AskPTSB Hi there! Thanks for flagging this—we take phishing of any kind very seriously. Please DM us with more details, or report the survey here: https://t.co/YD0sYkYmEk
@hyunbinseo97 Hi there! Thanks for flagging this—we take phishing very seriously. Feel free to DM us with more details (in English), or you can report the survey here: https://t.co/YD0sYkYmEk
@ByoungSFL Hey Brandon, it's never our intention to create a negative experience, auto-renew is to ensure that you are able to access your open surveys and responses with no interuption. Since you have already contacted support, would you be able to DM us with some more information? https://t.co/dLiCZFp5J2
@Mr_gbotemi Hey Grey, thanks for reaching out about this! Our Advantage Annual plan is only available on a yearly subscription. If you are looking for a monthly plan, we recommend that you take a look at the Standard Monthly plan instead: https://t.co/ClntXUIQIu
@AndreaLetamendi Thanks for letting us know, we take phishing of any kind very seriously. If you can please report that survey here: https://t.co/cKwHSYlzkR Thank you
@GlamFairySparks Sorry to hear about the trouble! If you haven't already then please contact our lovely support reps here for assistance: https://t.co/6Mx1WwRm41
If you don't hear back quickly enough then feel free to DM us your email address so that we can chase this up for you.
@DC84118 Hello! We ask that you please fill out the following form to report any suspicious surveys, so that it goes directly to our platform's abuse team for review and they can take the appropriate actions: https://t.co/GsPRhkuvMp
Thanks in advance!
@CWBattersby Hey there, thanks for reaching out about this! We are sorry to hear you are having trouble contacting support. Are you able to DM us so that we can gather some additional information and pass this along to the support team? Thank you. https://t.co/dLiCZFp5J2
@mmburnside2000 Hey Michelle, thanks for reaching out about this! If you are experiencing issues with submitting your responses to a survey, we recommend the following troubleshooting steps in this article: https://t.co/kPmm4JbfaM if not please contact support here: https://t.co/sK7tzDFINw
@ohnotagainpls Hey there, thanks for sending along that feedback! We will make sure to pass this along to the right team for further consideration! Thank you.
@Shmeedly@PlantaResto Hello! It sounds like that survey was created by one of our users, so we recommend that you reach out the survey creator directly for more details on this, as they are the ones responsible for the survey content/message. Thanks!
@jpjeffery Hi Jeff! Since we are on social media, we aren't able to dive into accounts due to privacy and security reasons, but our support team will be able to help you further. You can reach them directly here: https://t.co/zJiUk1UNw4 Thanks.
@HarlanF Hey Harlan, thanks for reaching out about this! If you have already reached out to the support team, would you be able to DM us with your case number and email address so that we can follow up with them? Thank you! https://t.co/dLiCZFp5J2