Nearly 3 months of being locked out of my app and online account and 3 failed promises from supervisors to call me back to help - I'm running out of options @CapitalOne
@Delta I’m traveling all this week and got locked out of my app. Customer Service say a week to get back in?? Why so long? I depend on this app when traveling.
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@Steam_Support just had 3 refund requests denied due to gameplay being over 2 hours. Any chance a non automated support person can read the context and re-evaluate?
Hi @steam_games - I've just had 2 refunds request denied, looks automated response, based on the Steam game clock exceeding 2 hours. The issues I've had were black load screens, frozen gametime, UI stuck, all resulting in exceeding 2 hours. Human support available to reassess?