Thank you @etihad . My son's Abu Dhabi–New York flight was overbooked, he had to land by Sept 1 or lose his F-1 admission. Zainab, a ground team leader, actually listened, escalated it, and got him a seat. She deserves to be recognized — this is what great service looks like.
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True Kerala Story in 60 Seconds.
Ottapalam a small town in Palakkad, but what happened there is a masterclass in crisis management.
A moving bus caught fire & you can see a 60 second display of citizen bravery.
10th Second: The bus doors opened. People started coming out.
30th Second: A local bystander came Not with a phone to record a reel, but with a fire extinguisher.
35th Second: 3 to 4 more people with fire extinguisher.
50th Second: Every single soul is off the bus. Safe. Unharmed.
60th Second: The visible flames are dead.
And note
NOT A SINGLE PERSON WITH A MOBILE IN HAND.
The Kerala we present.
#KeralaStory
I lost my son sahil Dhaneshra a 22+ year old young and most talented boy whom I raised for 23 years alone as a single mom ,was killed brutally by a scorpio N bearing no.UP57BM3057 driver is an unlicensed driver and his sister while making speed fun reels in #dwarka#delhipolice