@LinkedInHelp Day 10. Locked out by a hacker who set up a fraudulent 2FA. I have an OPEN ticket: Case #260615-019884. I already sent my official National ID, but your system is ignoring it. Please escalate this to a human manager before the weekend. Help me recover my identity!
@LinkedInHelp Day 8 of being hacked. My new ticket is Case #260615-019884. I already replied with my official National ID as requested, but I'm still locked out by the hacker's 2FA. Persona blocks me by demanding a passport. Please have a human manually review my ID.
@LinkedInHelp An agent named Bruce just closed my ticket #260610-025547 with a template copy-paste, completely ignoring that my account was hacked and I've been locked out since Tuesday! The hacker violated policies, not me. Why is your support punishing the victim?
@LinkedInHelp Support agent Bruce just closed my ticket #260610-025547, claiming I violated policies, completely ignoring that my account was hacked and I've been locked out since Tuesday! The hacker did those violations, not me. Please escalate this to a human manager urgently!
@LinkedInHelp Update: I have successfully reset my password, but the account is now temporarily restricted. I am unable to use the automated verification (Persona) as it requires a passport, which I don't have. Please assist in finalizing the restoration. Case #260610-025547
Hello @LinkedInHelp
My account was being hacked few hours ago. I can't get access into it and I can't verify my identity with Persona because I don't have a passport. I sent you DM and email about the situation. Could a human agent help me please ? Thank you
Hello @LinkedInHelp I just sent you a DM regarding an urgent account lockout issue (Case # 260609-023389). I am stuck in a 2FA loop and the automated link doesn't work for me. Could someone please check my DM and assist? Thank you.
@LinkedInHelp I just sent you a DM regarding an urgent account lockout issue (Case # 260609-023389). I am stuck in a 2FA loop and the automated link doesn't work for me. Could someone please check my DM and assist? PLEASEEEE