@AirbnbHelp We sent them another alternative, and they told us it was too expensive. Now we are left with absolutely nothing because there are no accommodations available anywhere in the city, and they are telling us to sue them or do whatever we want.
ABSOLUTELY TERRIBLE SERVICE
@AirbnbHelp Terrible company, be very careful! They cancelled our fully paid reservation just 5 days before our trip. We complained and they offered us 2 much worse alternatives. We chose one of them, only to be told that it was no longer available.
@AirbnbHelp Les mandamos otra alternativa y nos udicen que es demasiado cara. Ahora estamos sin absolutamente nada porque no quedan alojamientos en toda la ciudad y nos dicen que les denunciemos o hagamos lo que queramos. LAMENTABLE SERVICIO Y TRATO AL CLIENTE. MUCHO CUIDADO!!!!!
@AirbnbHelp Lamentable esta empresa, tened mucho cuidado! Nos cancelaron la reserva ya pagada en su totalidad 5 días antes del viaje. Reclamamos y nos ofrecieron 2 alternativas mucho peores. Elegimos una de ellas y nos dicen que ya no está disponible.