Nerys

Devon Girl in London. Production Manager in TV. Bakes and gets crafty. Explores & aimlessly wanders.

[Nerys @NerysN]

@British_Airways Thanks for the copy&paste reply. Given that BA team @ LHR customer desk told me they didn't provide customer service help, there is no way to contact customer services via phone & this tweet is copy&pasted I assume I shall wait another year for resolution from a no-reply email!

[Nerys @NerysN]

.@British_Airways I’ve been trying to resolve an issue for over 12months now & a 2nd for 5months. As yet no response to my complaint letter sent 30th Mar. Please can you advise how I can speak with someone on this matter. Case references: 24532402, 23805454, 23484973, 23184973

[Nerys @NerysN]

Hi @karchkiraly, I am working with IMG/FIVB on the VNL 2019 tournament. We would love to contact you about working with us on the men's finals event next month. Please can you DM me with your contact details. Many thanks, Nerys

[Nerys @NerysN]

@GWRHelp @volvic_uk Hi Bradley, it was London Paddington

[Nerys @NerysN]

. @GWRHelp you are promoting the use of the water fountain on Plat12 to reduce #singleuseplastic but have allowed @volvic_uk to give away single use bottles right by the signs and fountain... contradicting don't you think?

[Nerys @NerysN]

@GoodGymWalthamF Thanks Ant! All down to the @Goodgym encouragement!

[Nerys @NerysN]

Why do you have to sell your individual passion fruits wrapped in plastic film, @EAT_17?

[Nerys @NerysN]

@StJohnsMH @AddictiveTV @StJohnsE11 Will there be pop up food available tomorrow? Thanks!

[Nerys @NerysN]

@TheColorRunUK I've tried to purchase two places 6 times in 24hours and website keeps crashing or giving me error messages. Please help!

[Nerys @NerysN]

@benandjerrys @vuecinemas @aiww @HumanFlowMovie @HelpRefugees @VueHelp @benandjerrysUK Thank for your reply @benandjerrys I also sent the same tweet to @benandjerrysUK.

[Nerys @NerysN]

@vuecinemas @AmazonStudios @aiww @HumanFlowMovie @HelpRefugees @VueHelp Hi @vuecinemas, I've been in touch with two levels your customer services team directly and also Julian from @VueHelp is looking in to it again for me after my tweet.

[Nerys @NerysN]

@VueHelp @benandjerrysUK @vuecinemas @aiww @HumanFlowMovie @HelpRefugees Hi Julian, I've sent it via DM. Thanks

[Nerys @NerysN]

@VueHelp @benandjerrysUK @vuecinemas @aiww @HumanFlowMovie @HelpRefugees Hi Julian, I've already been through two levels of customer service with your team, the ads weren't meant to be shown with the film. We were also shown wrong film to start with! My complaint ref is: 00Db0ZnvB._5000N1KhRDC

[Nerys @NerysN]

Dear @ScreenAwards: Days after winning one of your awards @vuecinemas showed that they are far from worthy. They showed inappropriate ads before @aiww’s @HumanFlowMovie, cut off subtitles & didn’t show Q&A. Asked for refund to donate to @HelpRefugees they refused. cc @VueHelp

[Nerys @NerysN]

Dear @HopeandHomes, I wanted to let you know @vuecinemas don’t share the values required from partnership in supporting vulnerable children.They showed inappropriate ads before @aiww’s @HumanFlowMovie, cut subtitles & Q&A. Asked for refund to donate to @HelpRefugees they refused.

[Nerys @NerysN]

Dear @benandjerrysUK: I think you should rethink selling in @vuecinemas given commitment to refugee crisis. They showed inappropriate ads before @aiww’s @HumanFlowMovie, cut off subtitles & didn’t show Q&A. Asked for refund to donate to @HelpRefugees they refused. cc @VueHelp

[Nerys @NerysN]

Dear @benandjerrys: I think you should rethink selling in @vuecinemas given your commitment to refugee crisis. They showed inappropriate ads before @aiww’s @HumanFlowMovie, cut off subtitles & didn’t show Q&A. Asked for refund to donate to @HelpRefugees they refused. cc @VueHelp

[Nerys @NerysN]

Dear @AskLloydsBank: I think you should rethink partnering w/ @vuecinemas for customer rewards. They showed inappropriate ads before @aiww’s @HumanFlowMovie, cut off subtitles & didn’t show Q&A paid for. When asking for refund to donate to @HelpRefugees they refused. cc @VueHelp

[Nerys @NerysN]

Dear @AmazonStudios: I think you should rethink distributing @aiww’s
@HumanFlowMovie via @vuecinemas. They showed inappropriate ads before screening, cut off subtitles & didn’t show Q&A we came to see. When asking for refund to donate to @HelpRefugees they refused. cc @VueHelp

[Nerys @NerysN]

@flaminglicks Hi, I ordered a subscription last week and have sent you two e-mails regarding this, please can you reply. Many thanks. Order number: 1122001825