@themaritas Hi there, I am sorry to hear this. Please can you DM me your full name, membership number and full address including postcode. I can then look into this in more detail for you. Many thanks.
@PeteCityPrice Hi Pete, I do understand your frustration, as previously requested, if you can DM me the requested information we can certainly help you. Thanks.
@PeteCityPrice Hi Pete, I am very sorry to hear how long you have had to wait. Please can you DM me your membership number, full address and postcode, along with what you wanted to speak to someone about and I can look to resolve that for you. Many thanks.
@ladyxynnei Hi Lyn, I am so sorry to hear this. I would be happy to help you with this. Please can you DM me your full name, membership number, and full address, including postcode. Please can you also let me know the reason you are trying to return the Aeroccino 4? Many thanks.
@GallahersBlues Hi there, I am sorry to hear this. So I can look into this in more detail, please can you DM me your full name, membership number and full address, including postcode? Many thanks.
@Phil_Taylor_4 Hi Phil, I am sorry to hear you are struggling with this process. Please can you DM me and let me know if you have succeeded or if you need any help? Thanks.
@Marie_L_Hall Hi Marie, I am very sorry to hear this. Please can you send a DM with your member number and full primary address, and I will look into this further for you. Thank you. https://t.co/x6vnQtAJJ5
@clodabyrne Hi Clodagh, I am very sorry to see the condition that your order has arrived in. Please send a DM with your member number and full primary address, and I will look into this further for you. Thank you. https://t.co/x6vnQtAJJ5
@Murrean02 Hi Murrean, I am sorry to hear this. Please send a DM with your full name, member number and primary address, along with details of your complaint and I will look into this further for you. Thank you. https://t.co/x6vnQtAJJ5
@redvendicatore Hi Charlie, I am very sorry to hear this. Please can you send a DM with your full name, member number and primary address, and I will look into this further for you. Thank you. https://t.co/x6vnQtAJJ5
@dangerousdiz Hi Lizzy, I am sorry to hear this. Please send a DM with your full name, member number and primary address, and I will look into this further for you. Thank you. https://t.co/x6vnQtAJJ5
@MissKGxx94 Hi there, while we will continue to release coffees for both systems, due to the differences between Original and Vertuo we can’t always offer all coffees for both. Please do keep an eye on our website for upcoming original coffee announcements!
@cust_faithful Hi Rick, I do apologise for any frustration caused by the process. Due to the way our system works, cancellations must be done manually by us. Please DM us with your member number and full address if you still need help. Thank you. https://t.co/x6vnQtAJJ5
@andreianu Hi Paul, I am delighted to hear that the problem you were facing has since been resolved, and I hope you can accept my apology for any frustration caused by your experience. I hope you have a lovely afternoon and if I can be of any further help, please do get back in touch. https://t.co/x6vnQtAJJ5
@xemmamayasari Hi Emma, I'm sorry to hear this. There were Apple Pay issues earlier this week, but these should now be fixed. Please clear your cache/cookies and try again. If it’s still not working, DM us your customer number and full address. Thank you! https://t.co/x6vnQtAJJ5
@JacJac_ Hi there, I am very sorry to hear that you are receiving an expired promotion. Please can you send a DM with your full name, member number and primary address, and I will look into this further? Thank you. https://t.co/x6vnQtAJJ5
@bornablade Hi Simon, I am sorry to hear that your order hasn't reached you. So that I can assist you further, please can you DM us with your membership number and full postal address. Thank you. https://t.co/x6vnQtAJJ5