Lucy C

[Lucy C @nessytara]

@papercuts56 @boohoo THIS HAPPENED TO ME! They are refusing to listen. Nobody will get back to me and I told me I chose this option at checkout. I didn’t know it existed.

[Lucy C @nessytara]

@ighoprice @boohoo This has happened to me. My vouchers went to my junk mail and they were auto deleted. I don’t even have my vouchers now! I’m so annoyed. I’ve got to pay Klarna 130£! Boohoo told me I should’ve been more careful.

[Lucy C @nessytara]

@jessielauren123 @boohoo @boohooMAN Do not reply to bots! This happened to me, too. They are refusing to respond.

[Lucy C @nessytara]

@dullam_lara @boohoo This has happened to me. No response from them. Klarna told me it’s not their fault and now I am in debt!!!! I’m so angry.

[Lucy C @nessytara]

@Michell76725182 @Laura77Col @Debenhams @boohoo Did you get a refund? I’m stuck with a 120£ Klarna bill. Boohoo AI told me I should’ve been more careful when selecting my refund option? I didn’t even know it existed. I’m so upset.

[Lucy C @nessytara]

@LisaYidetteWHL @SpezialSSLE4 @boohoo Boohoo have refunded my money to gift cards? I didn’t select this option. I didn’t know this option existed. They are scamming everybody and placing people in financial hardship. Awful. Did this happen to you?

[Lucy C @nessytara]

@SanishaLakhani @boohoo @boohoo_cshelp @Clearpay_UK They responded via Facebook messenger and told me I needed to be more careful. I did not select a gift card refund?! I’ve reported them to Klarna. This is awful. @MartinSLewis @BBCWatchdog

[Lucy C @nessytara]

@alina_khan2001 @o0obritney @Dais_K_B @theipaper This has happened to me, too. I have £104 outstanding on Klarna. I have reported them on Klarna. I’m so upset and I don’t really have £104 to spare at the moment.

[Lucy C @nessytara]

@o0obritney @Original_tcl @boohoo They’ve don’t this to me and I’m furious. Did you get any response?

[Lucy C @nessytara]

@boohoo_cshelp @boohoo You have refunded my order to gift cards and now I’m paying Klarna for items I do not have. Please get back to me asap! I am so annoyed.