@C4rolCarol Hi, Carol! Unfortunately, we can't help you about this product as Milkyway not manufactured by Nestlé. You'll need to get in touch with Mars.
Thank you again for taking the trouble to contact us.
@Phoebe_Voyage Hi Phoebe, please send us a photo of the pack you have purchased, along with the batch details and expiry date, and we'll look into this for you! https://t.co/0xBnEADcfd
Hi CrisisNinja, sorry about this! Please be informed that Nestlé Ice Creams has their dedicated consumer services team. You may reach them out through the contact us section on the website: https://t.co/VUbFCha3TR with your full details, Best Before date and codes around it from the back of pack. The team will be able to look into this further for you.
@TheMarsters Hi Andy, we're very sorry about this. Please send us the best before date and batch codes next to it through this link and we'll look into this for you. https://t.co/0xBnEADcfd
It’s not just made in Britain, it’s Made by Britain 🌍
Behind your cup of Nescafé or break with a KitKat, there’s a person, a place and a story that’s proudly made here, in Britain.
From a family farm in Cumbria, coffee experts working in sub-zero temperatures, confectioners dreaming up your next favourite product, to the team making sure surplus food finds a home with those who need it most.
Swipe through to meet just a few of the faces behind the brands you know and love.
#MadeByBritain
Hello there, Chris! Unfortunately, we had to withdraw Yorkie Almond from our range due to a decline in its sales over the past few years. It was a difficult decision for us because we're proud of all our products and don't like to disappoint our consumers. Rest assured we will let the team know that you are missing it.
We’re celebrating Yorkie’s 50th birthday with a new limited-edition flavour: Yorkie Salted Caramel Pretzel Duo 🥨 The bar combines smooth caramel flavour milk chocolate and crunchy pretzel pieces for a salty, sweet and crunchy bite. Even after 50 years, Yorkie remains proudly made in the place it all started at our confectionery factory in York 🏭
@JennyC97x Hello Jen, we're very sorry that you've been disappointed with KitKat on this instance. However, we haven't made any changes with the product. Rest assured that we'll share your feedback with the relevant teams.
@Level4t2Mark We're very sorry to hear that you were disappointed with your Aero, Mark. However, we haven't made any recipe changes to this product. Rest assured that we'll forward your feedback to the relevant teams.
Hello there, Matt! Unfortunately, we had to withdraw Polo Citrus Sharps from our range due to a decline in its sales over the past few years. It was a difficult decision for us because we're proud of all our products and don't like to disappoint our consumers.
We will let them team know that you are missing it.
@KayBegum12 Hi Kay sorry about this! Please contact our dedicated team through the contact us section on the website: https://t.co/ejBr22UhVs with your full details, Best Before date and codes around it from the back of pack, and the team will be able to look into this further for you.
@berrycakes We're very sorry about this, Charlotte. Please send us a Private Message with photos of the product along with the best before date and codes next to it along, and we'll look into this for you. Please reach us through this link: https://t.co/0xBnEADcfd
Hey there! Thanks for your thoughtful suggestion about bringing Weekend Chocolates back.
Weekend chocolates were discontinued some time ago due to a decline in demand. This is never an easy decision for us, as we are proud of our products and always aim to meet the expectations of our consumers.
Please be assured that your comments and suggestion will be shared with the relevant team for their awareness.
Hi, Ken! Thanks for getting in touch and for sharing your thoughts! We can definitely see why the name KitKat Chunky Mini might sound a little confusing at first 😊
The idea is that it's the same KitKat Chunky experience you know and love – with that thicker chocolate coating and satisfying bigger bite 🤤 – just in a smaller, more snackable format. We really appreciate you taking the time to share your feedback, and we'll be sure to pass your comments on to the team. 🍫
@ReviewShau42660 Hi Shaun, we're sorry to hear you feel this way. We understand concerns around pricing and product sizes. We appreciate you taking the time to share your feedback and will pass your comments on to the team.
It's May...
May I finally have Nescafé Iced Latte on the go 🏃♀️
May it come in two delicious flavours 🧊☕️
May it be in stores from today 🛒
…it looks like dreams really do come true 🪄
Hello Shaun, thank you for getting in touch with us and we're sorry that you're unhappy with the price you've been charged. We can only recommend a resale price as the retailers are free to charge whatever they think is appropriate for the product. We'll forward your comments to our relevant teams.
@I_am_KenBarlow Hi Ken, thank you for reaching out to us. Your enquiry has been forwarded to the appropriate department, and they are currently looking into it. We appreciate your patience and will get back to you as soon as we have more information.
Hi Bee! Sorry to hear this. Nestlé Ice Creams have their own dedicated consumer services team who will be able to help with your contact.
You can reach them on 0808 1005 656 or by email at [email protected]. Their opening hours are 9.00am – 4.00pm, Monday to Friday.
Thank you!