@DHLParcelUK your customer service options area disgrace.
Website quotes -
Telephone number to call to speak to a Customer Service Representative - AUTOMATED RESPONSE ONLY
Send a facebook message are a 4 hour response - SENT 24 HOURS AGO - NO RESPONSE
@boardmasters@AmyJuneJones While you are here @boardmasters please can we have comment on the lack of water situation? Serious safely issue brewing. Lack of reply and comment so far is pretty damning.
@LloydsBank how do I email a complaint about my car insurance policy, no online reps available yesterday or today. Called the phone number....was put on hold while somebody looked into it.....after 28 mins of hold music and no update I hung up.
@British_Airways had email confirmation that a FULL REFUND is being processed due to April flight and hotel holiday to NYC not possible..fantastic..although since had 2 emails...one asking to call customer serv and the second saying flight still operating. ??
@British_Airways hi - keep up the good work in these tough times.
Holiday (flights and hotel) booked to NYC in early April.....with announcement of US banning incoming flights am I right to assume refund on hotel and flight will happen? amendment option no use to us for trip. πΏ
@British_Airways trying to speak to somebody regarding changing flight/hotel package to NYC in April....βmanage my bookingβ says I can only ring to do this......ring up and message says to only go online and do this and then cuts me off?? #stuck