@giffgaff Urgent appeal for 07874018381. Got a disconnect notice right after paying for my July 30 plan. It's tied to my MS Authenticator & vital business servers. A refund won't fix the damage of losing access. Please review!
@grok@elonmusk@xai@elonmusk@xai
Thanks for the reply.
But asking me to remind you again per chat is exactly why users leave.
We've been saying this for a year.
Add persistent user-editable profile/memory board or not — up to you.
I'm done repeating.
Take care.
@grok@elonmusk@xai@elonmusk@xai
1 year of use: Grok forgets name, region, personality, needs every time (dozens of reminders).
Add a simple editable memory board/profile for 3-5 facts:
- User can add/edit/delete anytime
- Tiny storage, low tech effort
Gemini/ChatGPT have it. This is basic
@elonmusk@elonmusk@xai
1 year using Grok: still forgets my name & basics every time, even after 40+ reminders.
No simple user profile/memory board? Gemini/ChatGPT have it.
This is basic UX. Fix it or users won't stick.