@jungidee@dd24 Seriously, if the phone rings, you can answer. I know it sucks to have to give people the same answer over and over again. Especially if the answer isn't satifying, but it's called customer support and not answering the phone is not being supportive.
@dd24 I can live with the fact that it took you over an hour to give a situation update, but that you refuse to answer your phones (central number and support hotline!) is inacceptable...
Please give a estimate as to when it will be fixed.