NGC Networks

Helping businesses to simplify their communications with the latest technology, improving productivity and operational efficiency.

[NGC Networks @ngcnetworks]

One of our partners is @watchguard. In a world where the cybersecurity landscape is constantly evolving, and new threats emerge each day, WatchGuard makes enterprise-grade cybersecurity technology accessible for every company.

Find out more - https://t.co/JxvvwJxZNI

[NGC Networks @ngcnetworks]

There’s just a couple of days to go to our event and we can’t wait to welcome attendees and industry experts from @Puzzelsolutions, @watchguard and @RingCentral.

There’s still time to register - https://t.co/jR1UAyO7ph

#businessevent #technology #networking #insight

[NGC Networks @ngcnetworks]

There’s just 1 week to go to our event ‘Using technology to keep your business ahead’. Our third session ‘BT national switch off: 2025’ will be delivered by industry experts @RingCentral.

Find out more and register today https://t.co/jR1UAyO7ph

#technology #networking

[NGC Networks @ngcnetworks]

Disparate systems, disengaged agents, unable to view and track accurate data. Sound familiar? Discover how a contact centre as a service solution can help resolve these challenges and deliver a plethora of benefits to your organisation.

https://t.co/ri5AuD7hAC

#ccaas #ax #cx

[NGC Networks @ngcnetworks]

Our event in association with @wearewakey will bring together industry experts to share insight and advice with business leaders. Our second session ‘The 2023 Cyber threat Landscape’ will be delivered by industry experts @watchguard.

Find out more https://t.co/jR1UAyOFeP

[NGC Networks @ngcnetworks]

You may have noticed we've been updating our logo and brand colours over the last week. Having joined the CloudClevr family earlier this year we're making sure our look and feel shows we are part of the family; we hope you like it. https://t.co/HbOwesg69d

#businessgrowth

[NGC Networks @ngcnetworks]

3 weeks to go until our event ‘Using technology to keep your business ahead’.

Our first seminar, Customer Service 2.0: Balancing AI and security will be delivered by Mashud Ahmed, Product Owner at @Puzzelsolutions

Find out more & register today https://t.co/jR1UAyO7ph

[NGC Networks @ngcnetworks]

Discover how a cloud-based Avaya solution has provided SENDAT with a multitude of benefits including:

➡️ Streamlined procurement

➡️ Cost savings

➡️ Centralised management

Read the full case study - https://t.co/DEmOWsKmBp

#education #casestudy #voip #voicesolutions

[NGC Networks @ngcnetworks]

Our latest Net Promoter Score (NPS) is in, and we are delighted to see that it not only remains well above the industry average of 31 for our sector, but that it’s even higher than our previous quarter’s score of 53.

Well done team!

#nps #customerfeedback #teamwork

[NGC Networks @ngcnetworks]

NGC Network support over 260 education sites across the UK to help simplify communications. We understand that any investment in new technology needs to fit with the overall schools' objectives.

Find out more about our work in education https://t.co/LjY2F9pFxo

[NGC Networks @ngcnetworks]

Discover how Family Fund have experienced a plethora of benefits including improved customer and agent experience to increased data insights since the introduction of a Contact Centre as a Service (CCaaS) solution.

Read the case study https://t.co/sQeO86JtPb

[NGC Networks @ngcnetworks]

Contact Centre as a Service (CCaaS) solutions provide a plethora of benefits to organisations including creating an omni-channel approach.

Want to discover the art of the possible for your organisation? https://t.co/hqqI6kMMtt

#ccaas #omnichannel

[NGC Networks @ngcnetworks]

With solutions such as chatbots having the potential to revolutionise customer interactions, we explore five common mistakes organisations make and provide insights on how to avoid them.

Read the blog https://t.co/c3MAeCYmYI

#chatbot #AI #CCaaS #CX #AX

[NGC Networks @ngcnetworks]

A Contact Centre as a Service (CCaaS) solution can help business leaders resolve a plethora of challenges. From IT, Customer Service & Operations it can have a positive impact on each.

Discover the art of the possible.
https://t.co/ri5AuD7Pqa

#ccaas #cx #ax

[NGC Networks @ngcnetworks]

Helping and supporting customers is what we strive for. Here’s our latest 5-star review.

‘We have worked with NGC for several years. We have always found them to be incredibly helpful and knowledgeable. Their service is outstanding, we would highly recommend.’

#customerfeedback

[NGC Networks @ngcnetworks]

As we head towards the ISDN/PSTN stop-sell in September 2023 and ultimately the network switch off in 2025 we look at 5 of the most commonly asked questions.

https://t.co/YQYzKUOpCE

#switchoff #isdnpstn #telecommunications

[NGC Networks @ngcnetworks]

Moving to a Contact Centre as a Service (CCaaS) solution can feel daunting but, with the right partner it should be anything but.

Our experts work with you to understand the art of the possible, discover how https://t.co/hqqI6kMMtt

#ccaas #cx #ax #omnichannel

[NGC Networks @ngcnetworks]

Is your organisation based in the Leeds City Region? The new D3 Digital Enterprise scheme provides access to a Digital Accelerator Grant which can match fund up to 50% of project costs.

Want to hear how it could be used for IT and communications needs? https://t.co/mdPGnc7Cqr

[NGC Networks @ngcnetworks]

In education and looking to transform your approach to digital wellbeing?

Download the guide ‘How to Reach Vulnerable Students Who Don’t Speak Up’ to discover how Smoothwall Pulse can help -https://t.co/T47rveS1gP

#education #digitalwellbeing #safeguarding

[NGC Networks @ngcnetworks]

Remote working can improve mental health, by lowering stress levels in up to 82% of workers.

But, enabling remote workers to be effective is more than simply equipping them with a smartphone.

Discover more in our guide https://t.co/a2kuJnC2Ql

#hybridworking