@HDCares grateful for the assistance. After speaking to three different folks on your helpline, I got through to a supervisor and its finally taken care of.
@SamsungUS@samsungelec@homedepot So frustrated by the faulty dryer that was delivered to me, and being given the run around between samsung and home depot. Neither is accepting responsibility for a damaged dryer. And neither is helping with a replacement. Irresponsible!!!