Alan Brace OBE

I tweet in a personal capacity

[Alan Brace OBE @NHSDoF]

@DPD_uk_helpcare you really need to address your poor service and awful customer service when you lose someone's parcel. Ive never dealt with such an awful company and would anyone but you in the future , do better....

[Alan Brace OBE @NHSDoF]

@_dpd_uk Interesting having replied to this it seems like a scam operation, what on earth is going on with @DPD_uk_helpcare lesson for everyone use any service other than DPD !!!

[Alan Brace OBE @NHSDoF]

Absolutely awful service and experience with @_dpd_uk please avoid if you can as you will get nowhere with them and it’s almost impossible to speak to anyone in person . Will never use these again

[Alan Brace OBE @NHSDoF]

@SianaNache79742 Used to be always well done but started to get it medium and wouldn’t go back now

[Alan Brace OBE @NHSDoF]

@JamesSmithDPDUK absolutely shocking customer service from DPD happy to take your money not so good at sorting out any problems

[Alan Brace OBE @NHSDoF]

@pash22 @pa_StephenNash @AAPAorg @UMAPsUK @lengreview What in earth has got into you Ash ? Get some perspective

[Alan Brace OBE @NHSDoF]

@SaraTon08500527 You would expect far better and quite childlike

[Alan Brace OBE @NHSDoF]

@dr_shibley No thank you , it’s just refreshing to see a balanced and helpful comment on this issue . The NHS needs multi disciplinary teams to meet its many challenges and all team members have a role to play

[Alan Brace OBE @NHSDoF]

@DrNeilStone Well said

[Ian Greenman @IanGreenman]

Well @TMLewin you continue to fail to deliver on Customer Service. Despite continued promises the below 👇👇👇 still remains outstanding and is now nearly 5 months in waiting. Please refund and sort it once and for all and don’t make hollow and false promises 🤷‍♂️

[Alan Brace OBE @NHSDoF]

@McMullan_David @NHSCTrust Best of luck for the future David and all the best

[Alan Brace OBE @NHSDoF]

Wow @expediauk after many years as a regular customer I’ve had to try for the first time to get a refund and your customer service is really bad , aggressive and confrontational from an American call centre !!

[Alan Brace OBE @NHSDoF]

@easyJet Thanks Iggy but you should know your website and communications when it comes to resolving issues is woeful , you have always been much more helpful when taking my money

[Alan Brace OBE @NHSDoF]

@easyJet what a shambles today for your flight to Sardinia, 90 minute delay then processed everyone to the gate and ready for boarding and then cancelled the flight 45 minutes later with no explanation or help.Shameful and appalling customer service

[Alan Brace OBE @NHSDoF]

@helenthomas100 @ClaireOLittle @DHCWales Well done Claire great news and so well deserved

[Alan Brace OBE @NHSDoF]

@RslewisSally @NHSDigAcademy @Valuein_Health @hamish_laing @ifan_e @DHCWales Well done Sal it’s great progress

[Alan Brace OBE @NHSDoF]

@adamthomasjones Thank you Adam that’s very kind of you and I know he feels the same take care and if I can help with the transition into WG let me know I’m sure you will be great

[Alan Brace OBE @NHSDoF]

@adamthomasjones All good thanks Adam and thanks you for all the help and support you have given Lewis its really appreciated ,hope you enjoy WG

[Alan Brace OBE @NHSDoF]

@adamthomasjones @PublicHealthW Congratulations Adam and all the very best in the new role