Nicolette Collins

[Nicolette Collins @nibc281]

@qatarairways @HIAQatar @qatarairways

@qrsupport
Waiting 84 days for a refund - Im getting identical emails from a month ago saying you've refunded ... you havent. Shame on you - advertising how great you are while holding my money hostage. You say PM us! all you respond is 'thanks for your patience'

[Nicolette Collins @nibc281]

@qatarairways @qrsupport Where is my money? Waiting 84 days for a refund and Im getting identical emails from a month ago saying you've refunded ... you havent. Three months is not acceptable. Shame on you for advertising how great you are while holding our money hostage.

[Nicolette Collins @nibc281]

@keztabraiz @qrsupport @qatarairways Completely agree. Pushing everything out so they dont have to give back any money. They have been lying the entire time, their emails mean nothing. @qatarairways @qrsupport

[Nicolette Collins @nibc281]

@qrsupport You sent me a copy and paste of the same email you sent me a month ago.

[Nicolette Collins @nibc281]

@keztabraiz @qrsupport Completely. They just copy and paste the exact same email every time. Worthless.

[Nicolette Collins @nibc281]

@qrsupport So everyone can see your absolutely abimal service. Not even two minutes later... I got a non-response. This is a worthless customer service.

[Nicolette Collins @nibc281]

@qrsupport Replied. I hope for an update with a DAY I will be receiving my refund. 81 days and counting.
Heres your facebook response today... after 81 days...

[Nicolette Collins @nibc281]

@scottsflights @SG08312 @USDOT No, I didnt know that was an option. I will try that and start with the credit card tomorrow. Thank you.

[Nicolette Collins @nibc281]

@scottsflights @SG08312 @USDOT I (EU) have waited 81 days for a refund from Qatar Airlines for a cancelled trip. Any tips? They keep saying, "its processing"

[Nicolette Collins @nibc281]

@qatarairways Would love to fly again except I cant because youre holding my money hostage. 81 days, still waiting on a refund to a cancelled flight... worthless communication and customer service.

[Nicolette Collins @nibc281]

@qatarairways @roadto2022 Wish you put as much energy into refunding customers as you did on twitter. 81 days, still waiting on a refund to a cancelled flight... worthless communication and customer service.

[Nicolette Collins @nibc281]

@MDM_FR Would be awesome if we could actually get the products we ordered months ago, or someone answered the phones, or someone spoke to us in a shop, or someone answered email. Once again holding money hostage.

[Nicolette Collins @nibc281]

@MDM_FR Abysmal customer service ' nothing we can do - you ordered in store' Wash hands of all responsibility. Money and product held hostage.

[Nicolette Collins @nibc281]

@jvanlenthe @MDM_FR Replying because once again @MDM_FR has privately messaged me and said 'nothing can be done'. So, holding product and money hostage all due to ordering in store. Abysmal customer service.

[Nicolette Collins @nibc281]

@MDM_FR We have been trying to get our product either delivered or refunded for TWO weeks because the store is closed so we cannot pick it up. Supposedly, Maison Du Monde will do neither. They cannot change the pickup to delivery and will not refund us so we can reorder online.

[Nicolette Collins @nibc281]

@jvanlenthe @MDM_FR It is : <[email protected]>
Good luck. They are less than helpful.

[Nicolette Collins @nibc281]

@jvanlenthe @MDM_FR We were able to email them but they told us there was nothing they could do... no refund, no cancellation, no delivery. However we ordered in-store a month ago. I think an order online they may be more willing to assist.

[Nicolette Collins @nibc281]

@Target @AskTarget I have now spent over an hour trying to get an issue resolved. No help from any customer service agent (spoke to 3 so far). I was charged 11 separate charges for one order. I only want to be charged ONCE. No one seems to be able to do this.