@TicketmasterCS hello! Can you help please?! My download tickets still aren’t available in my app & there’s less than 24 hours to go before we arrive! When will they be available?! Thanks!
@TicketmasterCS I bought tickets back on 3rd July (2022) & they are no longer showing up on my ‘upcoming events’ on my ticketmaster app or on the website - why is this?? 😤
@lolprinses@TicketmasterCS Advised that the ‘system is updating’ & all will be fine & my tickets will show up again at least 5 days before the event… 🤷🏻♀️🙄
@TicketmasterUK@TicketmasterCS trying to use your live web chat - is it customary to not respond to someone for over an hour?! This is a joke! All I want are my tickets - that I have paid for! If my tickets aren’t sent to me I will be taking this further. Appalling service.
@TicketmasterUK@TicketmasterCS it is now the day before the event & despite communication with ticketmaster & an acknowledgement from ticketmaster of my purchase of tickets I’m STILL waiting for them to be sent through! I leave home to travel for this event today! Please help!?
@TicketmasterCS I’ve received responses from my requests - but not answers that actually help or answer the questions I have asked! My event is on Tuesday - 3 days away - id say that should be quite far up the priority queue?
@TicketmasterCS I have used your link for assistance twice now & neither time have my questions actually been answered! I am now 3 days away from my event & cannot access my tickets I need actual customer service!