Nicki Herbert

Live Laugh Love and Drink Gin

[Nicki Herbert @NickiM30]

@chrishughes_22 @chrishughes_22 if everyone reported her tweets and other posts on social media and she was kicked off of everything then she’d have no platform anymore and fade into insignificance as she deserves xxx

[Nicki Herbert @NickiM30]

Thank you, thank you, thank you!!!!! Andrea Fraser @BarrheadTravel who got in touch and assisted re #thomascookrefund........money paid within two days!!!!!

[Nicki Herbert @NickiM30]

@nataliegallach1 @trevorsmith25 @UK_CAA @JackiePBH Hate to break it to you but mine has been payment pending for nearly three weeks and then on 23rd said they may require more info and haven't responded to me since xxx

[Nicki Herbert @NickiM30]

@BarrheadTravel @UK_CAA @CEGAGroup Yes I've spoken to Andrea thank you very much.

[Nicki Herbert @NickiM30]

@UK_CAA @CEGAGroup @BarrheadTravel can someone reply to one of my dozen DM's requesting a call back!!!! Still no refund!!!!!!

[Nicki Herbert @NickiM30]

@ainz1970 @UK_CAA Nope xxx

[@NannyFB28 @NannyFB282]

@TheSun please help with CAA Thomas cook customers still waiting for refund - - Protect Claims don’t answer there phones CAA just say wait 😡

[Nichola Phillips @nikep16]

Still waiting for my Thomas cook refund absolute joke #caa

[Nicki Herbert @NickiM30]

@UK_CAA @CEGAGroup I've yet again DM'd as I was asked for a contact no on Tuesday that was ignored again. Apparently you are sitting on claim as need more info...well I'm not psychic so you need to tell me what info. I've started official complaints process

[Nicki Herbert @NickiM30]

@sedge84 @UK_CAA Lucky you. I've just been told they may contact me for further information after being told for last two weeks status is payment pending!!! 85 days later @UK_CAA

[Nicki Herbert @NickiM30]

@UK_CAA Day 85 and after being told status was payment pending to now be told info received from Thomas Cook incomplete and you may be in touch soon to obtain further info!!!!! Absolutely not acceptable to sit on my claim for 85 DAYS!!!!!!

[Nicki Herbert @NickiM30]

@UK_CAA @CEGAGroup what the hell is going on with my refund?? I applied on day one and is nothing complicated about my claim. Booked through @BarrheadTravel and paid deposit then full holiday balance on card!! Is it because @BarrheadTravel didn't forward funds #thomascook

[Nicki Herbert @NickiM30]

@UK_CAA I just have.

[Nicki Herbert @NickiM30]

@UK_CAA I've DM'd three times and they've all been ignored!!!!

[Nicki Herbert @NickiM30]

@ainz1970 @UK_CAA Me too!!! Nothing complex about my booking!!!!

[Nicki Herbert @NickiM30]

@QualterAaron @UK_CAA I'm with @CEGAGroup and now on day 74 and no sign of a refund.

[Nicki Herbert @NickiM30]

@kentman43 @SimonCalder @MoneySavingExp @timestravel @CEGAGroup How did you get to speak to @CEGA as my claim through them too!

[Nicki Herbert @NickiM30]

@QualterAaron @UK_CAA I'm @CEGAGroup too. They asked for more info on day 58 which I sent to them within an hour and heard nothing since!!!

[Nicki Herbert @NickiM30]

@Princes30332929 @UK_CAA Nope I'm still waiting too!!!! Have phoned three times......first and second on hold over an hour and tonight just before 5pm I got through in less than 5 mins!!!! Not that I'm any further forward!

[Nicki Herbert @NickiM30]

@SnatchTeamLaura @UK_CAA @CEGAGroup I phoned on Tuesday and after an 1hr 10mins on hold all they could tell me was that my documentation had been received and still to be looked at!!!!!

[Nicki Herbert @NickiM30]

@UK_CAA please can someone contact me regarding the complaints process. My claim has been passed to @CEGAGroup and I claimed on first day. I was asked for further info 9 days ago, 2 days before deadline and I provided info within an hour.......no response.......no refund!!!!