@HaysTravel can't get through and when I do the lovely customer service hangs up on us. Twice now its happend and to top it off I am being Charged ยฃ400 to cancel my holiday because I don't want to risk my health as I have severe ashma
@HaysTravel why am I being fobbed off and charged over ยฃ400 to cancel a holiday I have booked for September.. I have severe Ashma so really don't want to risk it plus 2 children who are scared of going.. I just want my money back???
#CODIV19#BorisJohnson telling us to avoid group gatherings while feeding us bullshit because he is in over his head... WHILE HE HIMSELF IS STOOD ON NATIONAL TELEVISION IN A GROUP GATHERING...??? WITH THE PRESS
@UK_CAA finally got my refund through after application made on day one..wow what a load of bother. I do hope you all get sorted and soon. Fingers are crossed for you as I know it is so frustrating
@G16Sam@ThomasCookUK@UK_CAA Would rather never book a holiday ever again especially if it is Atol protected.. Absolutely ridiculous they are. They have let so many of us down...
Hope you get it sorted
@UK_CAA thanks for ruining our Christmas. Not only did we miss our holiday but our Christmas was nothing special because off all the stress and worry.. The dates keep changing for mine on the protect system I ad hold be paid by now
@UK_CAA@Spikythistle That's not fair. Telling lies again as mine has been paid and then gone over the 10 working days to go in.... So where is my god damn money... Or just completely ignore me as several other times
@UK_CAA Nothing worse than being ignored from every angle. I mean all I won't is an update as to why your system is saying I've been paid. Y refund and now it is saying awaiting review so could take another 60 days.. Its my money that I hav e worked hard for