Is there any company with worse service than @BritishGas . Booked a service for Tues 8am - 1pm. Shifted all my calendar to work from home. Phone call at 5.15pm on Monday to say couldn’t attend and move to today 8am - 1pm. Moved calendar again. It’s now 1.20pm and no one here!
To add to this we’ve heard the ground staff saying this issues has been known since 5pm last night. You just did nothing about it and let all of the passengers arrive at the gate and spent 2 hours trying to work out who could and couldn’t get on the flight
@wizzair W9 5735. I have never witness such utter incompetence in my life. For some unknown reason you are having to bump people off the flight and leave empty seat. I have bee. Sat on the flight now for 90mins watching your utterly useless staff count and recount the spare seats
It has taken you hours to sort this out passengers getting on the flight with a boarding pass,then cabin crew telling them to get off. They way you have spoken to passengers has been awful. It’s not the passengers fault that your incompetent staff gave the wrong boarding pass.