@aakashgupta See the @CharlieCamarda (NASA astronaut) document on this for a detailed report on concerns surrounding the Artemis II heat shield. https://t.co/lMDGtoTiGe
@bcherny@peter_szilagyi Boris why does it seem like Claude users can only get a response from you on X by raising a shitstorm? Anthropic seriously needs to hire some more support agents, as clearly Fin AI by itself is not cutting it. I’ve been waiting over a month for a response back about my issue.
@lydiahallie I was charged $200 in extra usage when I wasn’t even using Claude… it has been a month and I still haven’t heard back from Anthropic Support.
@CharlieCamarda Thanks for trying to do what's right and writing about this, Charlie. Let's hope that the heat shield holds up for the safety of all astronauts onboard.
@Your_boy_truth@trq212 Yeah, I’ve been having ghost usage too. Hit 100% current usage without even using Claude in the last 24 hours lmao, it’s okay though, vent to /buddy about it, should be worth the $100 per month /s
@lydiahallie Why is Anthropic making these comms via X/Reddit rather than putting a small banner on Claude products to notify users of the issue? I'm sure you're well aware, but the majority of Claude users will not see this post.
@trq212 Hey @trq212, is Anthropic investigating the massive influx of reports (seen on r/ClaudeAI + r/ClaudeCode) regarding token usage filling up when users aren't using Claude? I have not been able to get in contact with a human support agent after trying many times.