@FragranceShopUK i’ve just been told by you customer service that because i have reported within 72hrs that a £130 bottle of chanel is damaged, you can’t help? It was a present and im unlikely to remove the lid within 72hrs. Are you joking??!!
@FragranceShopUK@FragranceShopUK just been denied assistance again by your so called customer services again. £130 ive paid for damaged goods and service denied to me, despite their responses on X making it look like theyre helping.
@BBCWatchdog what can i do about this?
@FragranceShopUK Just been told by your customer services that as i didnt report a broken chanel bottle within 72hrs i get no help. It was wrapped as a present and unless you opened it and the cellophane and take the lid off you’d never know it was damaged. £130 thats cost me
@TheRAC_UK@RAC_Care Literally the worst service ever from RAC.
They wouldn't recover my disabled stepdad and mum from a dangerous road breakdown experiencing near misses with vehicles in the rain and dark. Police had to intervene, recover them and the car, ended up in hospital!
@TheRAC_UK@RAC_Care Now that won't recover the car from the recovery compound. The car is required as it has disability ramps and they need constant hospital/doctor visits!!