@BandQ can you please explain why a)it’s taken 45 mins to get through to someone and b) can’t change delivery date with a week to go? All because product I ordered not being sent within the 14 days promised at point of order
@TLRailUK Hi, tried submitting delay repay claims earlier for strike week as stated on your site (pick a train and put delayed by 120+) and all have been rejected. Please assist