@etihad can you confirm if you issue confirmation that our flight was not taken due to missed departure? It’s required by my insurance company , but customer services constantly send the booking relating to the rescheduled flight.
@gazzak5@HighwaysEAST@DartCharge M25 anticlockwise should have been diverted from M11 . The decision to keep the motorway open caused disruptions that were avoidable. Close , divert & clear . Keeping cars standing for 2 hrs between junctions is a bigger impact than a diversion journey.
@EmiratesSupport since when did Emirates decide not to reimburse passengers emergency essentials purchases , when luggage isn’t loaded onto flights ?? Appears to be latest response.
@EmiratesSupport I’d prefer that this is escalated , rather than dealing with the generic customer service centres that keep giving different responses. It took 6 days for staff to correct the wrong information that was entered onto worldtracer , before the bag search process began.
@EmiratesSupport LHR-DXB Bag now AWOL . At check-in the agent did make an error as we have someone else’s baggage tag receipt attached on the boarding card ( previous day flight) therefore believe AWOL bag was not tagged correctly hence why it’s not traceable.
@AvantiGas We’ve now got an emergency situation, I’d appreciate a call from the team dealing with customer services/ engineers . Can’t be spending a week in hotels, already had 2 nights . Currently on hold waiting for my call to be answered.
@AvantiGas no fuel for heating or hot water here . Your intelligent system to notify tank levels clearly not working. Will need clarification as to expedited delivery, as need to book 2 hotel rooms due to vulnerable family members.