Nigel Croft

[Nigel Croft @nigel_croft]

@FlySWISS can you please explain why our ticket was de-ticketed and why others were allowed to board behind us?

[Nigel Croft @nigel_croft]

@FlySWISS we were told our ticket was removed. ?? Attendant attempted to reinstate ticket, ran out of time. We then missed a day/night of our safari & internal flight in South Africa. Compensation request turned down. Is this standard treatment of business class passengers?

[Nigel Croft @nigel_croft]

@FlySWISS we arrived to Zurich on flight LX405 in business class to catch a connecting flight LX282 also in business class to Johannesburg. Incoming flight arrived late, luckily beside departing gate. On attempting to board we were refused. Others behind us were allowed to board.

[Nigel Croft @nigel_croft]

@AskAIB very disappointed with service from AIB. We are stuck without card as stopped working, no one has phoned & we cannot buy food. We are desperate & our daughter has started to cry. AIB - you must do something about it.

[Nigel Croft @nigel_croft]

@AskAIB