Hi @itluggage can I please get someone from customer service to reach out, as you have stopped replying to the emails regarding the in-warranty suitcase replacement? Sent my suitcase back as instructed, and received the wrong suitcase as replacement. Case open for more than30day
@nxcare Thanks for your reply, but while on a flight it is not possible to call. Also emergencies happen after 18:00 as well. You can definitely do better on that :)
@nxcare trying to amend my ticket for today (19:00 existing booking) and trying to get the 20:30 from LHR to BRS and the online system does not allow me to. Standard ticket only options given is 22:30+, earlier times appear to be available for booking. Please assist
@nxcare This was due to the system taking the time from my device and not from the bus station timezone. This means that using the booking system from abroad is impossible. Please raise a ticket with your technical team on this and reach out if you need more info.
@nxcare The issue on the website has to do with the timezone of the device you are accessing it from. My phone was on EEST and tried to alter my booking that was made and was intended to be used on BST. The booking system “greyed out” all the options that was before 22:45 🧵
@Nigel_Farage Most times Nigel you hear people calling you a twat or shouting Fuck Off Nigel. You know…they are right. The irony in your tweet is unimaginable and thank you for saying that people that spread hate need to apologize. C’mon then you twat, apologize…
If uou are in the UK and want try out the Power rewards scheme through the Power Rewards App use my DIS743233 referral code when sign up and get £5 credit. Here is the app link. https://t.co/A30R3WPwnB
Watch NZ Prime Minister Jacinda Ardern pick apart this reporter's question during a joint press conference with Finnish PM Sanna Marin. He asked the pair 'are you two meeting because you're similar in age and got a lot of common stuff there?'
Read more: https://t.co/eTtJEqJoFZ
@ledarville You can get a quote from courier services as well as RM. But don’t forget that in any case there will be import duties and possible taxation on the end destination. Depending on what you are sending and how much it costs.
@O2 I like how you broke all dm communication when K asked about your complaints procedure and when I mentioned that I will make an ofcom complaint about your awful network and customer service…real professional
@O2 I have been through the network tips to no avail. The data speeds have been abysmal latelyin the centre, plz fix that asap. Connecting to hotspots is not a solution, we got a data allowance for a reason and we should be able to use it.
Today, the Supreme Court not only reversed nearly 50 years of precedent, it relegated the most intensely personal decision someone can make to the whims of politicians and ideologues—attacking the essential freedoms of millions of Americans.
@johnlewishelp Get your house in order, this has been going on for over a month with back and forths and with no tangible help offered. No one to actually also take responsibility and look deep into the issue, just toss it to another team member and get it over with.
Congratulations @JohnLewisRetail for having one of the worst Customer Services ever…your representative bluntly refused to send me an email with what she suggested the next steps are in detail. Having sent some airPods twice already for repair and returned with “no fault”