Niklas Fehrm

Chief Revenue Officer @ Scrive.

[Niklas Fehrm @Nikfeh]

@SullyBusiness Happy to have my team reach out to you if you would like! @scrive might mostly be a Nordic leader within eSign and workflow management, but we do work with quite a few US customers as well. Before we throw out any numbers, we’d like to dive into what you’re looking to solve!

[Niklas Fehrm @Nikfeh]

Hello @SAS For a while, I felt sorry for you. Now, I don’t anymore. Customer centricity: 0 points. Clarity in responses: - 1 point. Feel like responding in any sort of channel!?

[Niklas Fehrm @Nikfeh]

@kirbyhazard Absolutely everyone should stay away from @uksoccershop. Lying, non-responsive, simple con artists! The worst customer experience I have ever had.

[Niklas Fehrm @Nikfeh]

@PrincessPanda @uksoccershop Yup. Still the same terrible behaviors; slow response times, if you even get a response, pure out lies and non customer-centric answers. An embarrassingly poor customer experience!

[Niklas Fehrm @Nikfeh]

@EpiEllie @threadreaderapp unroll

[Niklas Fehrm @Nikfeh]

"Oroväckande många forskare visar bristande omdöme" @IdaOstenberg skriver insiktsfullt om behovet av Akribi i pågående polemik mellan olika forskare och ett ännu större antal självutnämdna experter. https://t.co/huzA0YXSVz via @SvD

[Niklas Fehrm @Nikfeh]

https://t.co/hKFrkjkI42 by far the most solid I’ve seen so far in terms of statesmanship, transparency & clear communication reg COVID19

[Niklas Fehrm @Nikfeh]

@66north I have been trying to reach your customer service and Keflavik airport store for more than week but still no answer. How do I get a hold of you ASAP!?

[Niklas Fehrm @Nikfeh]

@SAS What is happening? Check in not working for tomorrow’s flight not working and you tell me waiting time is three minutes. Been waiting for 25 and no answer!? Time to step up?

[Niklas Fehrm @Nikfeh]

Same role, different tonality... https://t.co/pNMokXhEkv

[Carl Bildt @carlbildt]

This was then. America as an inspiration. An America open to the world. Listen - and remember.

[Niklas Fehrm @Nikfeh]

I must have misunderstood you @hotelsdotcom, thinking that when you said you’d “revert within 24 hours”, you actually meant “24 consecutive hours”. Just because I’not screaming doesn’t mean I’m not extremely frustrated with your #lackofcustomercentricity What’s up?

[Niklas Fehrm @Nikfeh]

Mogul News: news from the best publishers in one place

https://t.co/jvYGMBD7je, via Kickstarter

[Peter Wolodarski @pwolodarski]

Detta står också i S-C-MP-L-programmet: ”År 2030 kommer det inte längre vara tillåtet att sälja nya bensin- och dieseldrivna bilar”
Många rätt stora beslut som kommit bort i intensiva rapporteringen senaste dygnet....

[Scrive @scrive]

Technically skilled with a passion for exceeding customer expectations? Join one of Sweden’s fastest growing tech companies! We’re now hiring a Integrations Support Specialist. Apply here: https://t.co/bEcXPn5Vh4
#scrive #nyttjobb #esign #esignature #sweden #saas #eid

[Niklas Fehrm @Nikfeh]

@LocautoRent Yeah. That’s why I have tried to do for a few months but it’s impossible to get actual answers to my questions. Why is it impossible to have someone call me and take an actual dialogue!?

[Niklas Fehrm @Nikfeh]

@LocautoRent Very negatively surprised and disappointed to find out how you are neglecting to correspond with me, while at the same time trying to force me to pay a lot of money for damages you know I did not cause. Is this really how you treat your customers!?

[Tage Borg @tageborg]

Nån som behöver 296kvm kontor centralt i Stockholm? https://t.co/asrd3PxSlC

[Niklas Fehrm @Nikfeh]

Låt oss vara helt ärliga och säga något som glöms bort https://t.co/kjYYZI7ne6 #Expressen via @Expressen

[Niklas Fehrm @Nikfeh]

Very interesting position just posted at Scrive. Come join our growing Channel (Partner) Sales team to help us expand further! Also, you will get the opportunity to work closely to Mathias Björlin, one of the most brilliant people I know. https://t.co/JVHswOnlml