Nikhil Bhide

Football aficionado. Manchester United fan. Gadget geek.

[Nikhil Bhide @nikhilpbhide]

@hotstar_helps I checked your response and it makes no sense. Are you going to just ban accounts located in India but which may be connected to VPN to protect the users internet activity?

[Nikhil Bhide @nikhilpbhide]

@JioHotstar randomly blocked my account for 24 hours right before the T20 WC final due to "malicious activity" without warning and without specifying what the malicious activity is. Absolutely pathetic way to treat a paying customer. Seems like loads of people have been affected.

[Nikhil Bhide @nikhilpbhide]

@hotstar_helps Thousands of people are facing this problem. Why can't you just publicly inform why all these accounts have been logged out? Your DMs are all machine generated responses.

[Nikhil Bhide @nikhilpbhide]

@hotstar_helps Guys, thousands of people are facing the exact same problem. It's really frustrating to have to send you a screenshot of the error message. You know EXACTLY what's going on.

[Nikhil Bhide @nikhilpbhide]

@hotstar_helps I just did. FYI it's device agnostic. I've been logged out on all devices. Please, let us not pretend this is a device issue.

[Nikhil Bhide @nikhilpbhide]

@hotstar_helps can you unblock my account right now?

[Nikhil Bhide @nikhilpbhide]

@HP I have an Elitebook G8 on which the rubber track point has fallen off. Does HP sell spare track point rubbers? I can't seem to find any!

[Nikhil Bhide @nikhilpbhide]

@amazonIN Of course since I really need it, I place the order and it does get delivered in 10 mins. Now this product is never going to go back to the seller, and so far I haven't received refund. But the question is, why are orders marked rejected when no delivery was even attempted?

[Nikhil Bhide @nikhilpbhide]

Interesting tactic used by @amazonIN. I bought a product that was supposed to be delivered on Jan 22. The product gets marked as rejected by customer at 11 pm in the night, no one came to deliver it. Next day I check the order status and it's being "shipped" back to warehouse.

[Nikhil Bhide @nikhilpbhide]

@amazonIN care says I'll receive refund when the good reach their warehouse and that I should proceed to make a new order. I look for the same object, and lo and behold it's suddenly available on Amazon now, delivery in 10 mins, higher price than my original order.

[Nikhil Bhide @nikhilpbhide]

@JioHotstar I have a premium plan and up untilc2 days ago I was able to watch 4k content without a problem. Suddenly since today none of the titles give the 4k option. What's going on and how to resolve?

[Nikhil Bhide @nikhilpbhide]

@omanair And before you say DM us or write to us via the feedback form, I've already done that. Your customer service agents are extremely rude, and do not provide correct information.

[Nikhil Bhide @nikhilpbhide]

@omanair you destroyed my check in luggage on 10th Jan. I have the PIR, your luggage repair agency told me that the bag is damaged beyond repair and I'll receive compensation from OmanAir within two weeks. It's been FOUR months of calling you and writing to you. Do you even care?

[Nikhil Bhide @nikhilpbhide]

@omanair you destroyed my check in luggage on 10th Jan. I have the PIR, your luggage repair agency told me that the bag is damaged beyond repair and I'll receive compensation from OmanAir within two weeks. It's been FOUR months of calling you and writing to you. Do you even care?

[Nikhil Bhide @nikhilpbhide]

@airtelindia I am abroad, with international roaming. Tried the process of sending out the SMS for esim transfer from phone to phone since my phone isn't working. Never received the confirmation call. Customer care says their "server" is down for the last 4 hours. What do I do?

[Nikhil Bhide @nikhilpbhide]

@UPS @UPS I had to escalate to country manager in Switzerland to get my parcel finally delivered today. If only your support was capable and efficient! @amazon it's time to look up your contract with UPS and redefine KPIs in Switzerland.

[Nikhil Bhide @nikhilpbhide]

It's 2025. I order a phone from @amazon Germany on 26 Apr. Amazon takes my money. Phone to be delivered by @UPS on 29th. It's 1st May and no sign of delivery. Amazon say they can't refund me since it's shipped, I've to wait until 6th May. What gives?

[Nikhil Bhide @nikhilpbhide]

@UPS To have context about @UPS delivery services here in Switzerland, it's enough to look at their reviews on Google maps!

[Nikhil Bhide @nikhilpbhide]

@UPS And now @UPS have stopped replying. It's Monday, no update on my parcel and tracking! Customer care promised to call back in 1 hour, it's been 3 days now! Anyone care to reply?

[Nikhil Bhide @nikhilpbhide]

@UPS Not only this, I call customer care 5 mins later, ask them to call the driver and come back and deliver, customer care says that delivery person doesn't have a phone! @UPS Switzerland is this correct?

[Nikhil Bhide @nikhilpbhide]

@UPS Called @UPS in Switzerland about my package, they said in 1 hour I will receive delivery. 1h later I get a notification that they attempted delivery and no one was at home. I have proof that 3 people including me are at home and no one rang the bell. Shoddy service.