Be You fitness by nikki

I’m a personal trainer offering small group training sessions in a rural setting. We have lots of fun and laughter whilst working hard towards goals

[Be You fitness by nikki @nikki_manson]

@Barclaycard any idea how I can contact you? Webchat doesn’t work, I can’t speak to a person on the phone as all the options are automated. I’m a new customer and need help activating my account. This is very poor service

[Be You fitness by nikki @nikki_manson]

@sainsburys my son had an accident in one of your stores this evening and there is no email for me to contact you. I’ve tried calling and webchat but no help there either. Your glazing is without manifestations and he smacked his head right into it thinking it was open

[Be You fitness by nikki @nikki_manson]

@British_Airways imagine cancelling peoples flights but not having enough staff to answer the influx of calls that creates. Very disappointed that I booked with a premium airline and got cheap customer service.

[Be You fitness by nikki @nikki_manson]

@ZARA I have messaged your WhatsApp no about my missing order. Had no response beyond asking for my order no. It was a costly order and still missing. Driver dumped it at a diff address, I was at home

[Be You fitness by nikki @nikki_manson]

@Biffa Don’t think you’ll be winning any customer service awards

[Be You fitness by nikki @nikki_manson]

@Biffa any chance of any customer service? For the service I’ve paid in full for but haven’t received?

[Be You fitness by nikki @nikki_manson]

@Biffa

[Be You fitness by nikki @nikki_manson]

@Biffa I emailed Kyle Baty ,customer services dept, has been ongoing for weeks now. And throughout our exchange he hasn’t offered any kind of effective help. He advised last week it had been escalated to your depot management. Pile continues to grow along with my lack of faith

[Be You fitness by nikki @nikki_manson]

@Biffa my pile of binliners continues to grow along with your lack of help to resolve the issue. At what point does this become a public health issue? Surely this will attract rats? I’ve paid up front for this service and you haven’t kept your side of the contract

[Be You fitness by nikki @nikki_manson]

@Biffa still awaiting a response from yesterdays message that you requested. Still no resolution to my uncollected waste

[Be You fitness by nikki @nikki_manson]

@Biffa I’ll DM you but after looking at the number of tweets you’ve had regarding the same problem I won’t hold my breath. This is really terrible customer service. In any other sector businesses have a level they should deliver at, particularly when it involves hygiene

[Be You fitness by nikki @nikki_manson]

@Biffa terrible customer service. Paid for a commercial contract, I’ve had waste outside my business for 5 weeks and nobody seems to care. No resolution or help offered. No refund, just more binliners stacking up every week outside my business!

[Be You fitness by nikki @nikki_manson]

@FirstWestYorks past 2 x84 buses from leeds to otley not turned up? What’s the problem with this service? I have a teenager trying to get home from college. What is she supposed to do?

[Be You fitness by nikki @nikki_manson]

@eon_next I’ve just dm’d you.

[Be You fitness by nikki @nikki_manson]

@eon_next I emailed you this morning about my power supply I’ve been waiting for 2 months for reconnection, I’m still going round and round in circles with your advisors. Why can’t this be booked as an emergency. I’m a business without power. Poor customer service this

[Be You fitness by nikki @nikki_manson]

@eon_next When? Because I’ve been backwards and forwards with you since yesterday. I received an update from my handler to say he was struggling to escalate my problem. That’s not really an update

[Be You fitness by nikki @nikki_manson]

@eon_next why is it so hard to get my electric reconnected. I’ve been waiting over 4 weeks with 1 failed app. I can’t get through on emergency tel no

[Be You fitness by nikki @nikki_manson]

@Ryanair helllllppppp me please, I had purchased adult fares accidentally for my 2 x teenagers and I can’t check them into our flight on the app. Been on hold for an age. Can this be done through the app??