the reception trash bin. If guests can’t expect the most basic level of support, what kind of hospitality is this? Marriott should take a serious look at how its guests are being treated. #CustomerServiceFail#Marriott#CityExpress#HospitalityMatters
@MarriottBonvoy Absolutely unacceptable experience at City Express by Marriott San Luis Potosí. David Salvador demonstrated a complete lack of customer service and basic courtesy. He refused to provide assistance and even denied a simple request to throw away a plastic cup in....