Scenario:
When a new Case is created,
Check if there is already a Case for the Account associated with the new Case.
If Yes, check if the existing Case has the same Origin as the new Case,
If Yes, populate existing Case as Parent Case on new Case.
Next Real-Time Salesforce Project Scenario: Update Parent Case on New Case based on Scenario
Implementation will be posted on my blog, so make sure to Subscribe to https://t.co/MPZYcI94l8 for notifications.
#NiksDeveloper#RealTimeSalesforceProjectScenario
As I have been always in favour of sharing real-time scenarios with others on #MakingChampion initiative.
@niksdeveloper has started the real-time scenarios series where he would share the scenarios on his blog.👏🏻
Do visit below and #BeASalesforceChamp
https://t.co/l9BuoKaycv