Nishi Janiani

[Nishi Janiani @nishijaniani]

@MashreqTweets This is follow up on cancellation request. I have not received cancellation acknowledgement. Disappointing experience!

[Nishi Janiani @nishijaniani]

@MashreqTweets - 2 complaint cases 3208652-ROW5Z4 & 4391833-W8S4D9 no resolution. Request is being resolved without calls kindly explain. Following up on 4552722-M5R6T7

[Nishi Janiani @nishijaniani]

@MashreqTweets @MashreqTweets - pls note I have not heard back since 4th June. I have registered new complaint 5134312-M8N8C8 for lack of service and have decided to cancel the card. So pls have call from your respective department - retention / cancellation arranged.

[Nishi Janiani @nishijaniani]

@MashreqTweets I wish stated above held some relevance. Doesn’t seem though. I have shared feedback to your team on email will wait again to see if this reviewed or again just closed without action.

[Nishi Janiani @nishijaniani]

@MashreqTweets If so why is complaint again closed without call back?

[Nishi Janiani @nishijaniani]

@Uber_India pls note have highlighted issue payment for the ride was both taken both cash and digital.

[Nishi Janiani @nishijaniani]

@amazonIN unable to get through customer support. If selected amazon fresh delivery for delivery why is it scheduled for tomorrow. Pls assist

[Nishi Janiani @nishijaniani]

@EmiratesNBD_AE Still awaiting action from your team.

[Nishi Janiani @nishijaniani]

@EmiratesNBD_AE pls note have reached out twice to CS Team, registered complaint on portal plus addressing system glitch while booking a service. Expected response is to support client with booking with manual intervention since there is known system constraint.

[Nishi Janiani @nishijaniani]

@EmiratesNBD_AE Email sent.. there seems lot of to and fro exchange instead of getting on call and resolving the issue.

[Nishi Janiani @nishijaniani]

@urbancompany_UC how to reach your customer support team

[Nishi Janiani @nishijaniani]

Had it focus would have to resolve the issue. I say this with utmost confidence because ENBD is known for their best services but such experiences do create some level of disappointment and frustration with thought to withdraw cuz loyalty of association seems to hold no value.

[Nishi Janiani @nishijaniani]

Instead as a response I have been offered to book with reducing interest while eligible to book at 0%. Customer are often asked to share their feedback so please help me understand how would you rate this. Evidently this has not come to rightful attention.

[Nishi Janiani @nishijaniani]

I was hoping rather intervention will be rightful team instead have received call to book the same facility at reducing ROI while can get same at 0% p% pf

[Nishi Janiani @nishijaniani]

@EmiratesNBD_AE - having reached your customer support twice, highlighting system glitch further logging official complaint with no resolution is disappointing. As a consumer eligible to avail offer however cannot book service due to system constraint.

[Nishi Janiani @nishijaniani]

@DEWAOfficial - I have requested your team to kindly support me expedite with activation of the services however isn’t effective. Could you please check for the issue. I have been waiting

[Nishi Janiani @nishijaniani]

@YouTube what’s with premium services!

[Nishi Janiani @nishijaniani]

@emirates @EmiratesSupport have shared requested details please advise. In response to post have been receiving lot of spams messages. While Im vigilant looking forward to hear back from you.

[Nishi Janiani @nishijaniani]

@EmiratesSupport @emirates Please check dm requested details are share. Pls help understand if itinerary states disrupted next action. Advisory says to contact emirates or third party agent. Kindly advise.

[Nishi Janiani @nishijaniani]

@EmiratesSupport @emirates Trying to connect your customer care hut unable to do so. Please help be understand when checking online says disrupted. What does this mean?