their prompt assistance and kindness made all the difference! thank you for turning a potentially awful travel episode into a reminder of how empathy turns things around!
#customerservice#gratitude#airindia
shoutout to the amazing @airindia staff at blr airport last night!
my friend is dealing with a grade 3 ACL tear and we ended up reaching extremely late for our flight!
in our stressful situation, Ayesha and Kiran - the staff at the check in counters were a blessing!