Nivin Joy

All Tweets are personal...

[Nivin Joy @nivinjoy]

@zeptocares What sort of support system do you have..??

Everytime I raise a complaint, you deny it saying the store is unserviceable whereas I am able to order new items.

So you have problem with people complaining and have framed the support system like this..
@ZeptoNow

[Nivin Joy @nivinjoy]

@FederalBankLtd If you are continuing to spam me in WhatsApp even after me sending STOP many times and also receiving Unsubscribed confirmation, then what's the point of asking me to send STOP..??

[Nivin Joy @nivinjoy]

@Olacabs How is this Priority Booking when cab is not allotted even after 20 minutes..??
Hopeless..🤦🏻‍♀️

I had to finally get Rapido which was quick. @rapidobikeapp @RapidoCares

[Nivin Joy @nivinjoy]

@JioFinance1 has the worst Customer Care system. There is no option to talk to an actual human & it's just IVR with some shitty options.

I lost money from Jio Payments account after upgrading to Savings Pro Account & there is no option to retrieve or get help. @OfficialJioBank

[Nivin Joy @nivinjoy]

.@AxisBankSupport I paid my Super Card Axis Bank Credit Card bill even before the deadline.

But the Super Card App shows as Not Paid, Late Fees and Interest is applied. And it also shows as CIBIL Score will be affected.

Please check and advise me on what to do...
@getsupermoney

[Nivin Joy @nivinjoy]

.@RBI Why are you spamming me on WhatsApp..?

Already we are fed up with your Pre Call Announcements which go on even when we make Urgent Calls.

And now you are spamming in WhatsApp...I didn't ask for any such messages..and there is no option to unsubscribe as well...
@RBIsays

[Nivin Joy @nivinjoy]

@kotak811 I recently started my journey with Kotak 811 and everything seems perfect, especially the App itself, which looks modern and easy to use.

The only qualm I have is, the lack of option to modify my UPI VPA..!!!

Giving my mobile no as VPA doesn't feel good.
@KotakBankLtd

[Nivin Joy @nivinjoy]

@googledrive @GoogleIndia @Google
Your customer support team sucks...
For past 5 months I haven't got solution for my problem...

You advertise Storage Sharing as a perk...But I am not able to share storage with wife's account...

Case ID [0-2844000036055]

Do something...Please

[Nivin Joy @nivinjoy]

@jpbcare @OfficialJioBank I have sent DM with all details you have asked for.

Please help.

[Nivin Joy @nivinjoy]

@jpbcare I opened a Jio Payments Bank Account and since then I am not able to complete the Video KYC.

Whenever I open the link I am stuck at this page. I tried in different devices. I am not able to do..

Please help... I am worried about my account and money..

@OfficialJioBank

[Nivin Joy @nivinjoy]

@HathwayBrdband
So what..??
I am not even your customer...!!!

Then why the hell are you messaging me about your downtime or maintenance and spamming my number..???
@TRAI @airtelindia @Airtel_Presence

[Nivin Joy @nivinjoy]

@MyIndianBank Got a message that IndOASIS will be deactivated soon & to switch to IndSmart App.

But the newly launched IndSmart App is very unstable & unresponsive from Day 1..

Most of the times it says Server not responding.

Couldn't activate UPI yet..Full of problem..🤦🏻‍♂️🤦🏻‍♂️

[Nivin Joy @nivinjoy]

@Paytm @Paytmcare
Even after opting out, my UPI ID is automatically changed from @paytm handle to some random UPI ID with my mobile number visible to everyone who makes payment.

This is unfair. Then why would you give me the option to Opt Out & change my ID without my consent.?

[Nivin Joy @nivinjoy]

@deepigoyal @Swiggy Please take note and give this option for Swiggy Food Order History and Instamart order History as well...🙈

[Nivin Joy @nivinjoy]

@JioCare And you have made it impossible to give negative feedback about your Customer Support.

The Submit button doesn't work at all.

It doesn't get submitted even after clicking multiple times.

Smart move...👏🏻👏🏻

[Nivin Joy @nivinjoy]

@JioCare I have been without internet for 24 hours at my home with Jio Fiber.

No sort of support from your App, customer executive etc.

My Jio App showed support person will visit between 6.00 and 7.00 PM.

No visit, no calls..nothing.
No response at all.

Everything sucks.

[Nivin Joy @nivinjoy]

@JioCare Such a worst Customer support people also.

One lady who talked to me says she don't have any idea of any support person in my area.

Such irresponsible and casual reply..!!

I asked her to close my account or connect me to a manager. She put my call on hold and disconnected..🤦🏻‍♂️

[Nivin Joy @nivinjoy]

@JioCare I sent details already...

My home internet is down for more than 48 hours...!!

Still no support of any sort from Jio... Horrible situation...!!!

Now I miss ACT Fibernet which hardly had any downtime and if any were so quick in resolving the issues.

[Nivin Joy @nivinjoy]

@Paytmcare Still no clarity about this new Platform Fee for Credit Card Bill Payments..?

Is it newly introduced from this month..?

Or...Is this an outcome of all the crisis happening at PayTM..?

What about you @CRED_club ?

[Nivin Joy @nivinjoy]

.@Paytm Till last month there was no Platform Fee for Credit Card payments made through PayTM.

But today it is asking for Platform Fee between Rs.4 to 6 for making payment even thru UPI

Is it newly added or a bug..?

Please clarify
Confused bcos your FAQ says it's always free