N Jackson

[N Jackson @nojackson]

Happy happy Birthday to my (to so little) baby boy #rivendellblink #rivendellstud #birthdayboy

[N Jackson @nojackson]

Another weekend - another 48 hours of no power 😡 @Eskom_SA does not care AT ALL about their customers!! This is the second time in 2 weeks. Last time I had no power for 4 days #eskom #nopower #whatcustomerservice

[N Jackson @nojackson]

Another weekend - another 48 hours of no power 😡 @Eskom_SA does not care AT ALL about their customers!! This is the second time in 2 weeks. Last time I had no power for 4 days #eskom #nopower #whatcustomerservice

[N Jackson @nojackson]

I have been without power (and therefore water and any form of security) for almost 48 hours. @Eskom_SA now claims to have restored my power and when I inform that it is in fact NOT restored I am told to log a new query. Upon re-logging the query I’m informed that it’s a weekend

[N Jackson @nojackson]

@Eskom_SA Taking customers money and not responding to logged calls for days on end is illegal @Eskom_SA Fix your existing logged errors!!!! 4 days of no power is enough

[N Jackson @nojackson]

Day 4 of no power @Eskom_SA I have never missed a payment, my call was logged in working hours with many many hours to spare and I’ve spent 4 days with no assistance whatsoever!!!!! No power, no water and no security!!! Does anyone care

[N Jackson @nojackson]

If I receive another sms from you telling me my power has been restored when it obviously has not I’m going to lose my mind @Eskom_SA Perhaps I’ll try the same tactic with you when it comes to payment and simply claim the payment is made 😡 and never do it #whatcustomerservice

[N Jackson @nojackson]

If I receive another sms from you telling me my power has been restored when it obviously has not I’m going to lose my mind @Eskom_SA Perhaps I’ll try the same tactic with you when it comes to payment and simply claim the payment is made 😡 and never do it #whatcustomerservice

[N Jackson @nojackson]

And the ridiculousness continues @Eskom_SA . I keep getting SMS’s saying the fault has been addressed when it has most definitely NOT been addressed. 3 days no power. No water. No security

[N Jackson @nojackson]

And it’s day 3 and still no joy?!?!

[N Jackson @nojackson]

STOP SENDING ME SMS’s THAT SAY MY PROBLEM HAS BEEN RESOLVED @Eskom_SA IT HASNT!!!!!! AND EVERYTIME YOU CLOSE THE CALL ILL JUST LOG A NEW ONE. USELESS AND SHOCKING SERVICE. NO POWER, WATER OR SECURITY FOR 3 DAYS NOW. WAKE UP!!!

[N Jackson @nojackson]

And the ridiculousness continues @Eskom_SA . I keep getting SMS’s saying the fault has been addressed when it has most definitely NOT been addressed. 3 days no power. No water. No security

[N Jackson @nojackson]

@Eskom_SA What’s the point - you don’t attend to them anyway 🤷🏻‍♀️

[N Jackson @nojackson]

@Eskom_SA Please attend the logged queries from 3 DAYS AGO!!!!!! and we will be more inclined to assist when asked. No power, no water, no security for 3 DAYS NOW!!!!! In Gauteng - one of the most dangerous places to live #EskomGauteng #Eskom #whatcustomerservice

[N Jackson @nojackson]

@Eskom_SA It is a criminal offense to charge people for a service that is not delivered!!!

[N Jackson @nojackson]

@Eskom_SA You are not doing anything other than lying about restoring power on logged queries and then requiring customers to re-log queries and saying it’s a weekend call and they must wait until Monday 😡 WORST CUSTOMER SERVICE EVER!!!!!

[N Jackson @nojackson]

@Eskom_SA Stop producing infographics and trying to present a pretty picture and restore power where required. I’ve been without power (and therefore water and any security) for 48 hours and I’m told to wait until Monday 🤷🏻‍♀️🤷🏻‍♀️ Use your efforts correctly @Eskom_SA

[N Jackson @nojackson]

@Eskom_SA Perhaps you should focus on restoring power supply and stop trying to tell us we are the problem

[N Jackson @nojackson]

Is there not any concern for the law abiding, bill-paying citizens of this country anymore?

#eskompowersupply #EskomGauteng #Eskom #whatcustomerservice