@dmknox5 Hello David, We’re sorry to hear about your experience. Please message us directly via DM so our team can review your case and assist you accordingly.
@parserror Hi! We’re sorry to hear about your experience. Please message us directly via DM so our team can review your case and assist you accordingly.
@Cam_Gilbert We hear you! Restarting your session multiple times just to get your heart rate monitor to connect is definitely frustrating.
Please send us a DM so we can gather your equipment details and get this sorted out for you!
@EdBrownRound2 Thanks for reaching out, and we apologize for your experience. We’d like to look into your concerns and assist you further. Please send us a DM with your details so we can review this and work to make it right.
@victor__sol We’re sorry for the frustration. Please send us a DM with your account email, phone number, machine model number, and serial number so we can review your account and warranty coverage.
@InSedona Hi! We’re sorry to hear about your experience. Please message us directly via DM so our team can review your case and assist you accordingly.
@InSedona Hi! We’re sorry to hear about your experience. Please message us directly via DM so our team can review your case and assist you accordingly.
@SandiGooch77578 Hi, we’re sorry to hear about your experience with your RW900 Rower. We’d like to help look into this further. Please send us a DM with your account details and a brief description of the issue so we can assist you.
@Markfrommi76431 Hi, we’re sorry to hear about the issue with your treadmill. Please send us a DM so we can gather more details and assist you further.