@amazonIN@AmazonHelp@amazon I ordered a Casio automatic watch on 14 Dec. Within less than an hour, I cancelled the order due to a personal reason. The cancellation request was declined and I was asked to refuse the delivery instead.
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@AmazonHelp I've shared the exact receipt that @DTDCIndia shared with me. I even asked them to share the original receipt which you are asking and the agent informed me that they have moved to Digital receipts now and are no longer using the handwritten receipts. What is the alternative here
@DTDCIndia@jagograhakjago@AmazonHelp@DTDCIndia I've raised a consumer complaint regarding this. Neither of you are helping me regarding this and pushing me from one end to the other. Amazon is asking for the receipt but I've shared what DTDC shared with me. @DTDCIndia provide me with original receipt
@DTDCIndia please provide me with the original receipt and POD. I'm being told by the amazon support that the receipt that I shared is not original. My refund is declined here. @jagograhakjago
@AmazonHelp I tried everything and I'm being denied the refund. I'm already filling the consumer helpline form. This has wasted a lot of time and caused mental trauma. My money is stuck and I'm being pushed around.
@amazonIN@AmazonHelp@amazon I ordered a Casio automatic watch on 14 Dec. Within less than an hour, I cancelled the order due to a personal reason. The cancellation request was declined and I was asked to refuse the delivery instead.
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@AmazonHelp I believe you don't understand english. They are just ending the response. There's no resolution here. They said they can't help. If you can't help with a product that was ordered on your website then why are you even operating?
@AmazonHelp Unable to respond there. They provided the same response. I already shipped the parcel. It was rejected. If I get one more same response then I'm taking this legally
Tracking now shows “Return to Sender – Refused”. The parcel was rejected at Amazon’s return address without reason and is coming back to me. The return deadline is 27 Dec. I followed every instruction and still have no refund. I need a resolution or I’ll go to consumer court.5/5