Samuel Anthony

In a serious relationship with Shopify's ecosystem

and

Obsessed by cooling down high tempered customers

[Samuel Anthony @NowSamAnthony]

@eComJonathanX Make sure that you don't limit your vision on building product and also design/build the whole journey for the big stores. Most of the time they need extra care, support priority, etc.

[Samuel Anthony @NowSamAnthony]

@yeramianm Good points. I think you are talking about regular merchants with regular biz strategies. If one wants to enter ecommerce as an SMB, creativity can always find a way through even that categories.

There are still a lot of niches out there.

[Samuel Anthony @NowSamAnthony]

@michael_borisov @malisauskasLT Cool crawling. Feedback: please remove the pagination and list all the apps in one page and add a filter/sorting feature which helps the discovery/navigation. I searched for words and pagination is the enemy of search in page.

[Samuel Anthony @NowSamAnthony]

Shopify's app store is driving me and my AI agents crazy by blocking us frequently. The reason that we develop AI agents to analyze our performance, is that Shopify itself doesn't provide practical analytics on our app listing.

It should provide special access to devs.

[Samuel Anthony @NowSamAnthony]

@RapidHodler I meant were you also able to get users from the Cart Drawer and then instruct them to your main app? (I assume the bundling app)

[Samuel Anthony @NowSamAnthony]

@RapidHodler Congrats. Wise. So it more sounds like a churn control solution than a money machine.

I was wondering whether it has also changed your acquisition or not?

[Samuel Anthony @NowSamAnthony]

Removing 1 1-star review Vs. 4 4-stars reviews

Mathematically, removing a 1-star is marginally better than four 4-stars, but it's more about the effort and the chance of success.

4-stars are more likely to keep the app and negotiable. Don't underestimate their impact.

[Samuel Anthony @NowSamAnthony]

@TonkaToyXL So true 👌

[Samuel Anthony @NowSamAnthony]

The level of celebration for Shopify App founders:

1. Get approved / public in the app store: "Yay🙂"
2. Get the first customer in the first two days: "Impressive👍"
3. Get the first 5-star review in the firt month: "YES💪😎"
4. Get the first paid user: "Party Hard!🤑🥳🕺💃🍻"

[Mat De Sousa @DsMatie]

We celebrate too much people launching new Shopify apps.

Not enough people having their first customers.

Launching a Shopify App isn't even the beginning, so keep going.

[Samuel Anthony @NowSamAnthony]

Paid acquisition channels are easy to understand and most of the time, easy to optimize. But, founders should always think of diversifying the acquisition channels.

Paid channels can be highly addictive and slightly turn into single point of failure and really fail one day!

[Jacob Rodri @jacobrodri_]

if you spend $500k on ads and you're in turkey, the turkish government will give you back $300k

no wonder there are so many turkish app studios making over $10M/month

[Samuel Anthony @NowSamAnthony]

@jacobrodri_ That's big but...

believe or not, it is an addictive channel and can turn into a big trap for founders/businesses. It's good for the first few years, and a founder should always think of diversifying the acquisition channels of their business.

[Samuel Anthony @NowSamAnthony]

@yeramianm I just checked your Moast Shoppable Video & UGC app listing. If I were you, I'd add a very expensive pricing card for enterprise shops. That pricing can offer:

1. 24/7 support
2. unlimited features (e.g. vids per widget)
3. SEO optimization

[Samuel Anthony @NowSamAnthony]

@John_Speed I'd look at the growth rate and the profit of the business. The 15% commission of Shopify is a big barrier to reach a good deal. It eats out the profit.

[Samuel Anthony @NowSamAnthony]

@haicoduisters @John_Speed So true.

Relying only on the app store is not healthy. As soon as an app reaches its stability in the app store (which is essential) and reach their PMF, they should look for Shopify alternatives. It's too risky to rely on Shopify. It delists apps like a piece of cake.

[Samuel Anthony @NowSamAnthony]

@John_Speed If I can remove it or transform it to 5, I'd focus on that. If not, it depends on the content. If it's not that bad, I'd write a grateful and nice reply and try my best to get 7 5-stars reviews in the next month. If I fail, I'd rather submit the app under a new publisher/brand.

[Samuel Anthony @NowSamAnthony]

@KatieKeithBarn2 @John_Speed Why bundles app? Why not product options apps that you have the expertise in it?

If you are interested in bundles apps, I suggest you to take a look at Subscription apps as well.

[Samuel Anthony @NowSamAnthony]

@DavisPaipa Cool but too AI! lol. It was not practical. You can make it more practical if you add the frequent features to it. Like mix and match, volume discount, 24/7 support, etc.

[Samuel Anthony @NowSamAnthony]

I don't understand those chatbot solutions that do not have the "Reply" feature. It seems that their developers have never supported a stressed customer that bombards you with short frequent requests!