Steve Jackson

President of NRC Health, a leading technology provider bringing human understanding to healthcare.

[Steve Jackson @NRC_Steve]

Recently, I sat down with @TheIHI’s Jeffrey Rakover for @BeckersHR to discuss what health systems can learn from @Netflix about the value of mass customization in delivering an exceptional #ptexp. @NRCHealth https://t.co/UHnf9YV39o

[Steve Jackson @NRC_Steve]

How can you strike a good balance between #tech and the human connection in #healthcare? @PhxChildrens’ Senior VP & CMO Dr. Vinay Vaidya offers his take in our latest Executive Q&A. Read all about it here: https://t.co/1oRYqc66DM

[Steve Jackson @NRC_Steve]

.@Walmart is extending its empire by building a #healthcare workforce. The retail giant is rolling out nearly-free college training programs to its current employees to fill jobs at its stores. Healthy move? Learn more in @modrnhealthcr. https://t.co/2iuJefml1X

[Steve Jackson @NRC_Steve]

Great commentary from our friend @BobCGarrett, CEO of @HMHNewJersey, on the dangers of adolescent #vaping. Robert offers his perspective & discusses the organization's public health campaign to address this epidemic in @BeckersHR https://t.co/vcvIF2lEXg

[Steve Jackson @NRC_Steve]

The definition of person-centered care has expanded & now encompasses not only clinical care but also the #ptexp. #Healthcare CEOs are taking note & are in agreement about the concept's continued importance. More on the topic in @modrnhealthcr: https://t.co/8YMmzsRC9F

[Steve Jackson @NRC_Steve]

There's no denying the value of #telemedicine in improving the #ptexp. Learn how this #virtual tech can benefit #pediatric #patients with complex medical needs & rare conditions + their families in @BeckersHR: https://t.co/6kjX0JuYuU

[Steve Jackson @NRC_Steve]

.@NRCHealth's recent case study showcases how @LCMCHealth benefited from using its #Transparency solution, resulting in the #health system doubling its #web traffic, increasing its @Google ranking & generating 45K+ reviews. Read the full analysis here: https://t.co/m5iKDmjgwM

[Steve Jackson @NRC_Steve]

.@Apple continues its expansion into #healthcare, overseeing three new medical studies in women’s health, hearing + mobility, using data derived from its devices. Learn more about the #tech giant's latest health endeavor from @ChrissyFarr in @CNBC: https://t.co/XZqlLKvkLz

[Steve Jackson @NRC_Steve]

Advances in #AI are dramatically altering the #healthcare landscape. Recently, researchers at the @UniofOxford have developed #tech that could identify whether someone is at high risk of a fatal heart attack years before it occurs. More from @CNBC https://t.co/9UgZYPjc0r

[Steve Jackson @NRC_Steve]

Discover the latest from @NRCHealth! Check out our newsletter to access highlights from NRC Health's 25th Annual Symposium, learn from the leaders in #consumer #loyalty, get the keys to mass customization & so much more: https://t.co/HA8NykftKZ

[Steve Jackson @NRC_Steve]

#Patient care can be compromised when a #provider can't be reached. Now #hospitals can deploy #3D location #technology to help quickly locate #providers to improve operational efficiencies, save lives + enhance the #ptexp. Learn more via @FierceHealth: https://t.co/4CSJYZagLy

[Steve Jackson @NRC_Steve]

Can tapping into #AI help improve the #ptexp? Discover how #chatbots may address #patient access challenges and drive seamless experiences from @PEHealthIT https://t.co/frQjlQuQdg

[Steve Jackson @NRC_Steve]

Learn how @NRCHealth's Voice of the Customer Platform is proving to be a formidable opponent to rival @Amazon's digital #healthcare service, Haven. Learn more about VoC platforms in NRC's blog: https://t.co/dQSCt8GJHG

[Steve Jackson @NRC_Steve]

What factors are playing a part in the alarming trend of rural #hospital closures + what does that mean for these vulnerable populations? @BeckersHR has the answers: https://t.co/0RqDDc41K8

[Steve Jackson @NRC_Steve]

Text messaging is helping to bridge the gap when it comes to patient-physician communication at @GoshenHealth and has proven effective in improving the overall #care process. More in @modrnhealthcr: https://t.co/reCPFOHBlV

[Steve Jackson @NRC_Steve]

.@Walmart dives further into #healthcare w/ the opening of a new pilot clinic in Georgia called Walmart Health, which will offer expanded services to make #care more affordable + accessible. How will this affect the #ptexp? Find out more from @CNBC: https://t.co/jiWxDlbIg4

[Steve Jackson @NRC_Steve]

Planning on attending this year’s #SHSMD19 conference in Nashville, Sept. 8 – 11? Be sure to stop by @NRCHealth’s exhibitor booth #103 to learn more about the company's innovations and what it means to bring human understanding to #healthcare! @SHSMDAHA https://t.co/0oL4LsQ1d1

[Steve Jackson @NRC_Steve]

Burnout is crushing the #healthcare industry, taking a toll on #providers and adversely affecting the #ptexp. How can #AI help ease the burden? More in @Forbes https://t.co/y5ot4RTUAq

[Steve Jackson @NRC_Steve]

Learn more about the impact that @NRCHealth's Market Insights has on driving the success of @CHNw's "Human Experience 2020" initiative to reform the organization's relationships with #patients + staff. More in NRC's latest blog: https://t.co/NnW3Ybirv2 @CHNw

[Steve Jackson @NRC_Steve]

Personalized experiences drive outstanding #CustomerExperiences. How? Explore best practices + took a closer look at the cutting-edge programs to “mass customize” #care experiences in our on-demand webinar: https://t.co/f3SESmqd3b