@oura I provided my information on Saturday and have heard nothing back. I would like to know if this will be addressed by Oura or if I need to take further action to resolve it.
My first @ouraring was stolen in the mail. They sent me a replacement but no order number. So when I go to return my replacement ring they said I was returning the original stolen one. When explaining to customer service they don’t understand.
@ouraring has the worst most incompetent customer service I’ve ever had to deal with. I’ve had customer service end the chat twice on me. I’ve asked for a phone call to three different numbers and every time it goes straight to voicemail.