@sainsburys I have not had a response to my complaint other than from what appears to be a questionable X account called @sainsburyz677
Sainsburys HelpDesk
@sainsburys I was extremely disappointed to find that a number of items in my
order deliv yesterday had use by dates of 24 Dec !
I would expect a date to go beyond the 25 Dec when ordered for delivery on 22 December .
The items were Strawberries, coleslaw and potato salad .
@nectar Please can you tell me how long an offer of bonus points for filling a minimum of 25 litres lasts after an e mail is received from nectar/esso? I had an offer by email on 19/8/25 which was saved on my Nectar card Partner Offers .Filled yesterday and offer disappeared
@sainsburys Do you have a telephone number for Sainsbury’s Head Office where I can speak to an actual human and raise my concerns about a fake @nectar account on X. This could be a very serious issue if not looked in to.
@__nectar_hq I have already given all the details you mention to Sainsburys via DM.
The complaint regards the offer for 10x Nectar points for shopping in store today (1 day only) using American Express .
I tried to activate the offer but it only opened the Sainsbury’s on line shopping page.
@sainsburys Is there an issue with the American Express offer of 10 x Nectar points for today? It’s an in store promotion and when I press the activate button it takes me to @sainsburys on line shopping page and isn’t showing as activated on my @nectar app. Please advise. 🤔
@nectar I have “dropped you a DM” as requested 5 hours ago plus some extra info asked for by your DM dept. Still no response & have been to shop in Sainsburys store and was still unable to activate the Nectar/ American Express offer . Pls advise me how I can be credited with the points
@sainsburys I was shocked to see the condition of the lettuce I was about to prepare for tea today . It was delivered on Saturday by @sainsburys Home Delivery & had a best before date of 3 June . It had been in the salad drawer in my fridge and needless to say its now in the bin!
@CostaCoffee Once again have had problems using @CostaCoffee reusable cups and being credited with the Green Beans. Mentioned it to staff member as we left and he said he would adjust plus 4 extra beans to apologise.Has added 4 but still not the green beans.😡He kept the receipt!
@Esso_GB A bonus Nectar offer of 200 points on my app for a minimum 25 litre fill has not been credited. How can I resolve this? This is not the first time this has happened. It’s not the amount of points it’s the principal.When it works the bonus is usually credited same day.